Corwin Toyota Boulder - Service Center

As I’ve already said, I went to this dealer to get a tuneup on my car for 120,000 mile check up what is the line items was the spark plugs which were $463 to change out I bought the spark plugs for $25 tuneup on my car for 120,000 mile check up what is the line items was the spark plugs which were $463 to change out I bought the spark plugs for $25 and my son took a half an hour to put them in The next thing is the warranty on the battery that you sold me you charge me $50 on the warranty that I didn’t ask for for a 30 day warranty what kind of crooks do that anyway I want my $50 back. I called the dealership and I tried to talk to somebody both the service manager, and the general manager did not return my calls , I’m gonna be talking to nine news people. I also won’t be using it again. More

Every time I bring it in for service they break something when they put it back together when they put it back together More

I just had a tuneup for my 120 thousand mile check up your workers do a very good job however an $1800 bill seems ridiculous. You were going to charge me $463 to change for spark bugs I went and bought t your workers do a very good job however an $1800 bill seems ridiculous. You were going to charge me $463 to change for spark bugs I went and bought the spark plugs for $25 and I took my son a half an hour to put them in your xxxxing crooks, the battery that you charged me $50 for a warranty that lasted 30 days $50 for 30 days on a cheap battery and you didn’t ask me if I wanted the warranty come on. I’m gonna start looking for another person to take my car to you’re just ridiculous with your pricing . More

No communication on status of repairs. Our service manager Stephanie and the department manager Rudy repeatedly said they would call back and never returned our calls. There was no sense Our service manager Stephanie and the department manager Rudy repeatedly said they would call back and never returned our calls. There was no sense of urgency. We were without a vehicle for 2.5 weeks with no updates. I was told no loaner vehicle was available even though all work was covered under warranty. We finally got a rental after reaching out to the general manager of the dealership. More

Corwin Toyota Boulder Service Department is corrupt and dishonest. They misrepresent that repairs are necessary when, in fact, they are not. They say they will make things right but then renege on their dishonest. They misrepresent that repairs are necessary when, in fact, they are not. They say they will make things right but then renege on their promises. We filed a Complaint with the Colorado Attorney General to stop Corwin from engaging in more deceptive practices. We encourage you to do the same at https://complaints.coag.gov/s/?varCFT=2. Perhaps together, we can stop them from taking advantage of others. More

I arrived early and the doors were not open yet. An associate still let me in and fill out drop key form and I was on my way. Car was finished on time. Very good service An associate still let me in and fill out drop key form and I was on my way. Car was finished on time. Very good service More

We had a unique situation as we were headed back to NH for additional work. Zack GRATE accomidating our needs. for additional work. Zack GRATE accomidating our needs. More

Corwin service has been always prompt and efficient. Happy to be one of your customers. The format for these surveys is just annoying. Tom Kingzett Happy to be one of your customers. The format for these surveys is just annoying. Tom Kingzett More

The link sent telling us the status of maintenance work doesn’t work properly. I asked to have my 12 volt “lighter” port checked and was informed later that maintenance doesn’t do that, I have to make an a doesn’t work properly. I asked to have my 12 volt “lighter” port checked and was informed later that maintenance doesn’t do that, I have to make an appointment. But the confusing paperwork I received at the end says it was checked and I was charged for it so I assume the port works? I had tired rotated, oil changed, cabin filter replaced, air filter replaced, fuel system cleaner added, A/C and evaporative core cleaning service done, and a multi point inspection and all this was done in only 30 minutes, which makes me think it was done too quickly. I’ll be driving from Boulder to Denver Stevinson West (where I bought my truck new) for service from now on. Also, I want to buy a 2025 Tacoma next year and sent a request from the Corwin website asking about how to do this and I never heard back. I’ll go through Stevinson West for that too. Thanks. More

Excellent service representative. Tracy did a great job with taking me in and having my car checked and far more affordable. Tracy did a great job with taking me in and having my car checked and far more affordable. More