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Corwin Toyota Boulder - Service Center
Boulder, CO
882 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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882 Reviews of Corwin Toyota Boulder - Service Center
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September 05, 2024
I was overcharged on the basis of the firm quote of cost before leaving vehicle. I have not yet been reimbursed even though promised. The amount of overcharge was significant--more than $150. before leaving vehicle. I have not yet been reimbursed even though promised. The amount of overcharge was significant--more than $150. More
by beartooth
Employees Worked With
Stephanie
September 02, 2024
Changing the 12V battery took several hours (5mins job). Technician did not perform multi-point inspection as requested and promised. I also found out that the 12V battery had been bad for a while. Engine Technician did not perform multi-point inspection as requested and promised. I also found out that the 12V battery had been bad for a while. Engine filter and cabin air filter were extremely dirty. All of those components were never recommended to be replaced during all the previous services with multi point inspection. This makes me question whether all of the charged services were really performed. I am also skeptical that the hybrid battery replaced by the dealership was indeed bad. More
by Anonymous
Verified CustomerEmployees Worked With
Na
September 01, 2024
Very unpleasant sales experience . Ordered and priced leather seats but not delivered . Salesman was untrustworthy and i will never buy another car from your dealership Ordered and priced leather seats but not delivered . Salesman was untrustworthy and i will never buy another car from your dealership More
by PGB4545
Employees Worked With
August 31, 2024
The service was thorough and professionally done,A couple of issues came up and were taken care of. of issues came up and were taken care of. More
by SHILOHCO
Employees Worked With
August 31, 2024
I did not receive any notice that service was due. Went in after 6 Mos. Just over 4,000 mi. They wanted to put in a new cabin filter, which was not necessary at 4,000 miles. On my old prius, they had Went in after 6 Mos. Just over 4,000 mi. They wanted to put in a new cabin filter, which was not necessary at 4,000 miles. On my old prius, they had to reset the maintenance time. I asked if they did that. They may have, but they also reset my seat far back, and reset my total average miles to 0. A wash is usually standard, but I had to ask to have that done. It took way longer than it should have, to have a simple service. When i went to get into my car, i had to take the plastic off the seat for them. I also have a 2nd key there, but I could not get an appt to have that done at the same time (even though I asked when I made this appt). The 2nd key should have been in months ago. When I called some time ago,to ask about it, they said it had been approved and did I want to order it. What? They were waiting for me to call in to tell them to order it? I never had such poor service at Stapp or Mountain States. Long story short, I won't be having my car serviced there again. More
by JALUPA
Employees Worked With
Service dept.
August 29, 2024
Staff members behind desks when you first walk in are unwilling/uninterested in interacting with or helping customers. Did not diagnose or fix problem with brakes going out on steep mountain road. Had lo unwilling/uninterested in interacting with or helping customers. Did not diagnose or fix problem with brakes going out on steep mountain road. Had lost key FOB when I came to pick up the car; i waited for 2 hours while staff members searched for it and then ultimately made me a new one. More
by amysiemel
Employees Worked With
Kelly
August 27, 2024
Yair in the service department is always very helpful. The team at Corwin does an amazing job. Would recommend all family and friends to do their service here The team at Corwin does an amazing job. Would recommend all family and friends to do their service here More
by R.KING0
Employees Worked With
Yair
August 26, 2024
You tried to tell me I HAD to buy 2 new tires when the tires I had were less than a year old. Then you said ONE tire would be fine. Why not instead say “Hey you need ONE tire and these are probably still tires I had were less than a year old. Then you said ONE tire would be fine. Why not instead say “Hey you need ONE tire and these are probably still under warranty at Firestone.” It’s called honesty. I can get oil changes and tire rotations and maintenance else where for less. You won’t have my business again. More
by PWDRBEAST
Employees Worked With
Don’t know the names
August 26, 2024
Took a while to update me on my car repairs, but understand my person was out of town but would be nice if someone picked up for team when needed understand my person was out of town but would be nice if someone picked up for team when needed More
by Alicia
Employees Worked With
Service-jeff
August 23, 2024
We have brought our Toyotas to Corwin for many years and really enjoy the oil change package- it is reliable, affordable and relatively easy to schedule. I was a little surprised that during our last oil ch really enjoy the oil change package- it is reliable, affordable and relatively easy to schedule. I was a little surprised that during our last oil change the mechanics broke a part on our car and then requested we pay for it. We actually couldn’t complete the service until we did so felt backed against a wall. This was our first service on a Toyota we had just recently bought used and the advisor seemed to suggest that because the previous owners had put an after market part on the car, it was out fault the part broke. It was unexpected given our previous experiences with Corwin. More
by PAIGEBACKLUND
Employees Worked With
Do not remember
