Corwin Toyota Boulder - Service Center

I did not require work from Service Department. I worked with Joseph Garcia in Sales I worked with Joseph Garcia in Sales More

Amy has done a wonderful job both times I've come in for service. 1. She let me know up front to expect a wait as the staff was lower than normal. I greatly appreciate her setting expectations. 2. Greet service. 1. She let me know up front to expect a wait as the staff was lower than normal. I greatly appreciate her setting expectations. 2. Greets people in a very friendly manner, smiling and happy. 3. She informed me throughout the process on my last visit. 4. She is prompt and attentive while I was requesting some additional items to be inspected. 4. She is an example of a model employee in her role. I appreciate every department at Corwin as I have had experiences with sales, service, and the parts departments. Thank you Amy and Corwin Toyota! More

I told them what was wrong when I booked the appointment. The one ask I had was could you get it done the day I brought it in. We dropped off at 8:30am and it wasn’t even looked at until 1pm. Just as I The one ask I had was could you get it done the day I brought it in. We dropped off at 8:30am and it wasn’t even looked at until 1pm. Just as I predicted the water pump needed replaced but couldn’t be done in one day so we were left scrambling to find other transportation options. Communication was average. I like the text updates but couldn’t get anyone on the phone when I called. Video was overkill for me, I told you the problem when I dropped it off. More

Working with Rork always makes the service appointment seamless and thorough. It is a good experience. seamless and thorough. It is a good experience. More

My truck sat on their lot for a week and no work was performed because the service advisor went on vacation performed because the service advisor went on vacation More

This dealership has repeatedly tried to take advantage of me. Two years ago, I brought my vehicle in and was told the battery, only 18 months old, needed to be replaced. I went ahead with the replacement. No me. Two years ago, I brought my vehicle in and was told the battery, only 18 months old, needed to be replaced. I went ahead with the replacement. Now, just two years later, they’re telling me I need yet another new battery. The OEM battery lasted eight years. They also claimed I needed new engine and cabin air filters, both of which were replaced during that same service two years ago. Since then, I’ve driven the car less than 5,000 miles. To top it off, this was a prepaid service, yet they still added a “shop charge” to my invoice, blaming it on a “computer error.” This kind of behavior feels dishonest and predatory. More

Great experience here at Corwin. I had a flat and came in near the end of the day and they took care of it before close. I had a flat and came in near the end of the day and they took care of it before close. More

$30 in labor to put in an air filter seemed excessive as did $20 in labor to pour in motor oil cleaner; both took about 10 seconds. Otherwise, alll good. did $20 in labor to pour in motor oil cleaner; both took about 10 seconds. Otherwise, alll good. More

Kim was great. Had some issues but Corwin staff has been responsible and helpful so far. Had some issues but Corwin staff has been responsible and helpful so far. More