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Corwin Subaru Moorhead - Service Center

Moorhead, MN

4.0
37 Reviews

37 Reviews of Corwin Subaru Moorhead - Service Center

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January 22, 2025

I came in to have my battery replaced, only to find out from another service station 3 weeks later (because Subaru was too busy to look at the vehicle they had recently serviced with which I was having iss More

by AJZOSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I prefer not to name names.
Jan 23, 2025 -

Corwin Subaru Moorhead responded

Hello, I am terribly sorry to hear about the less than exceptional experience. I left you a voicemail to find a way to earn your trust back. Please give me a call back at your earliest convenience and I can assure you, I will do whatever I can to change your experience with us moving forward. Brant D. Wilson General Manager 218-359-2637

January 02, 2025

My check engine light came on and I was able to bring my car in first thing in the morning. I received a ride to work and back to the dealership. They couldn't finish the repair that day so they let me borr More

by danielwestphal3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
December 31, 2024

They were not the worst but there was not a complete job done on my car More

by bettyehoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Corwin Subaru Moorhead responded

I am very sorry to hear about your less than exceptional experience. I would love the opportunity to make it right. If you have some time available, please give me a call directly. Brant D. Wilson General Manager Corwin Subaru 218-359-2637

December 31, 2024

I knew my tail light was out. I was going to have it replaced, but no one told me about it. (and I forgot to mention it). With previous service, I was always told / reminded a More

by DAWNOSTERN
Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 31, 2024 -

Corwin Subaru Moorhead responded

I apologize for your less than exceptional experience. I would love the opportunity to make it right. Please give me a call directly and I will make sure to provide the experience you deserve! Brant D. Wilson General Manager Corwin Subaru 218-359-2637

December 31, 2024

Good communication, good service, accurate time estimate, friendly agent who understood our situation and acted accordingly. More

by DKJANZEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in the Service Department
Dec 31, 2024 -

Corwin Subaru Moorhead responded

Thank you so much for the feedback. We are thrilled to see you received the level of service you deserve! If there is anything I, or one of our team members can do for you in the future, please let us know! Brant D. Wilson General Manager Corwin Subaru 218-359-2637

December 31, 2024

Very polite staff snd helpful I hope it continues to be that way because Ward had it right. Take care of your customers and they will take care of you. Hopefully Corwin gives the same service. Go Moorh More

by 1956MPETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 31, 2024 -

Corwin Subaru Moorhead responded

Thank you so much for the feedback! We are honored for the opportunity to continue providing the level of service you are used to! Please let me know if there is anything I can do to help in the future. Brant D. Wilson General Manager Corwin Subaru 218-359-2637

December 31, 2024

I’ve gone to Muscatel for oil changes for sometime now. This visit with corwin was terrible. I waited an hour and 45 minutes for a simple oil change.(They ended up rotating tires as well) And they jacked More

by TSCHROEDER67
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know any of those people listed above
Dec 31, 2024 -

Corwin Subaru Moorhead responded

I am extremely sorry to hear about your experience. Our team is still getting used to some new systems and processes designed to provide the level of service you are used to. I would love the opportunity to discuss with you personally how we can better serve you in the future. If you are available, please give me a call directly. Brant D. Wilson General Manager Corwin Subaru 218-359-2637

December 31, 2024

Great job. We called with an immediate need due to contaminated fuel. You took superb care of us. Thank you More

by graysonbaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ardin. And service manager
Dec 31, 2024 -

Corwin Subaru Moorhead responded

Thank you for the feedback! We are extremely sorry to hear about the situation with the contaminated fuel however, we are happy we were able to give you the service you deserve! Please let me know if there is anything else our team can do for you! Brant D. Wilson General Manager Corwin Subaru 218-359-2637

December 31, 2024

Normally I have a really positive experience here. But since they couldn’t replicate my issue, which is a significant one, they had no answer or guesses for me. More

by MABOWERMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldrin
December 31, 2024

When the customer already paid to have a lightbulb replaced they shouldn’t have to pay again because of the incompetence on someone else’s part. More

by ERIKDARLING472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micheal
1
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