Corwin Motors Kalispell

I have never worked with a more incompetent dealership. We bought 3 vehicles from them over the course of 3yrs and every one of them ended up having issues right off the bat. One of our trucks wasn't even We bought 3 vehicles from them over the course of 3yrs and every one of them ended up having issues right off the bat. One of our trucks wasn't even serviced before they left us buy it. We came back in with an array of problems to which they tried to make us pay $400+. When confronted the service manager at the time even said, "oh nothing was even done with this when we got it." They had ZERO records of anything but detailing done to it, and we had to bring it back in within a week for almost an entire in depth service. Flash forward to the next vehicle, they started off by royally messing it up by putting the wrong oil in. That caused repeated issues with censors and other things for MONTHS. They got their hands on it one more time before we went somewhere else and messed it up even MORE. Now, driving across country to move, we broke down in Bath, NY because of THEIR negligence and horrible servicing. They take no responsibility and continue to let their service department damage vehicles, or just completely ignore them and put them on the lot. They aren't only negligent, they're not safe. I'm so glad we moved and will never deal with them again. Good riddance. More

This is the most ATROCIOUS DEALERSHIP that I have ever seen or dealt with. Once a vehicle is sold to the customer, getting service help, for the purchased vehicle is zero to none! Calling the parts depart seen or dealt with. Once a vehicle is sold to the customer, getting service help, for the purchased vehicle is zero to none! Calling the parts department, you can either get put on hold, the elevator music is terrible, or you can get passed around like a soccer ball, until you do get to talk to someone that is as clueless as a mannequin More

I would not go back to this dealership ever again. They left my air intake tube unhooked when the changed the air filter and when I told them about it they became dismissive and then defensive. I d They left my air intake tube unhooked when the changed the air filter and when I told them about it they became dismissive and then defensive. I do not trust the service manager or the oil change technicians. The general manager of the dealership never even reached out. They also say they will pay you 100$ for sending someone In to buy a vehicle but never paid me that either. Go to Don K or Karl Tyler. They will give you a warranty that Corwin will charge you extra for. More

Terrible service. No knowledge of there product and lie about there responsibility. about there responsibility. More

I addressed a issue I had with my service with Danny from 2300 miles away and Danny jumped on the situation with a very fast Response. Chris and David also jumped into the situation and responded very fast a 2300 miles away and Danny jumped on the situation with a very fast Response. Chris and David also jumped into the situation and responded very fast and corrected the situation for me. Thank you very much for all your help. You will definitely have me as a customer. More

Just terrible service. Purchased 4 vehicles in 2.5 years. Get the coating protection. Got a rock chip Thursday and called. No response. Called and got Nate, took it to him Wednesday. Called me back Friday a Get the coating protection. Got a rock chip Thursday and called. No response. Called and got Nate, took it to him Wednesday. Called me back Friday afternoon to say we cant fix it. 3 days having my truck to determine they wont do anything.Why pay for protection that they do not honor and keep your vehicle because obviously they do not care. More

Irresponsible, Does not follow GM standards, Messy, damaged RO number 1909 Technician: Lonnie Reasons for visit - Power steering concern Did not perform standard inspection of vehicle Failure to diagnose co RO number 1909 Technician: Lonnie Reasons for visit - Power steering concern Did not perform standard inspection of vehicle Failure to diagnose concern correctly Failure to duplicate concern as per instructions Damaged personal property - light bar is scratched, wiring under the vehicle damaged causing auxiliary lights to flicker and be dim. Pod lights behind the grill which was removed for servicing access were damaged. Trash between the seats - the technician took vehicle to gas station, ate lunch in my vehicle and left the trash between the seats - Lonnie how was the corndog? Technician did not fill out inspection form as per GM standard resulting in lost time. Service Manager - Dismissed claim, says they accept no responsibility for their techs actions, or for the damage to vehicle. Vehicle was sent in prior to a cross country trip to Texas with a power steering return hose failure, Travis the service writer assured me he would take care of us. They called with the misdiagnosis of the hose being responsible due to age. I informed him that I am a GM manufacturer trained technician as well as Porsche Technician hence the move to Texas being for work. There should be no reason the return side should see pressure enough to force a ratcheting hose clamped hose off. Due to time constraint we had them just replace the pump. I had asked Travis specifically to make sure an Inspection was done, which did not happen. After receiving the vehicle and beginning our drive a family member noted the steering felt very wrong and if the dealer had said anything about it. Which they did not. Lonnie should have noted that when he went to lunch in my vehicle again, against the rules. Upon 4 wheel drive being activated my family member almost hit the ditch. I'm suspecting ball joints and control arm bushing. This resulted in us having to park my vehicle and borrow my grandfather's truck so that he can have my truck sent off to another shop to have the front end done and trade back when it's all done (w/reimbursement of course) 1,800+ miles one way. Thanks Eisinger for the wasted time and lack of owning up to your faults. Will never recommend. More