Corwin Honda - Service Center

They quoted and sold me Goodyear Fuel Max but actually put Goodyear integrity tires on my CR-V. Goodyear does not even recommend integrity for CR-V. Now with less than 20K miles, I have been asked by m put Goodyear integrity tires on my CR-V. Goodyear does not even recommend integrity for CR-V. Now with less than 20K miles, I have been asked by my dealer at new location to get new tires. When I confronted Corwin, they told me they will get back to me and have never called me back. It has been more than a week. More

I took my 2006 Honda Civic to have repairs made. I had learned though the internet that the reason for excessive wear on my rear tires were factory faulty parts. Indeed my invoice said the entire 'upper learned though the internet that the reason for excessive wear on my rear tires were factory faulty parts. Indeed my invoice said the entire 'upper arm rear' was replaced. I had 47903 miles on the car and am now on my third set of rear tires. The service advisor said the work would be done at no charge. I see by the invoice that the repair was referenced under Service Bulletin 08-001. After the work was performed I was told that an alignment charge of $79.00 was made and needed for the job that had been done. I wasn't told this before when I first took the car in. I told Mr. Teberg that was fine and that I was going to sue Corwin Honda. Mr. Teberg then did a 'New York Suffle' and had the charge removed from the invoice. I never was shown the service bulletin specifics. I have further learned that there was some type of reimbursment program for tires. I'm sure it is convoluted in Honda's favor. My first replacememnt tires cost me $575.76 (four tires). My second tires cost me $314.57 (two tires). Remember these are 80,000 mile tires. My question is: How many customers were charged the $79.00 alignment charge. If Honda picked up the bill for the fix, I would assume that an alignment would be mandatory on a major repair such as repalcement of the upper rear control struts. If I could get a copy of the service bulletin I would be willing to bet that such an alignment was free to the customer. If this is the case, I would suggest that Corwin Honda may be guilty of possible fraud. Charging for something that was supposed to be free. More