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149 Reviews of Corwin Honda - Service Center
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March 05, 2020
Nice Dealership and Service...but not happy with costs I had a new camshaft put into my 2011 Acura with 162,000 miles..I love the car and have been very diligent about regular maintenance. What I liked wa I had a new camshaft put into my 2011 Acura with 162,000 miles..I love the car and have been very diligent about regular maintenance. What I liked was my service rep Victor and the waiting area. Very clean, professional and Victor was great to work with. What I didn't like was that I spent $2,800 dollars for the first visit and had to come back for valve adjustments and pay another $300. Valve adjustments should be part of a normal cam installment given it's quite normal from my research. The lack of accurate valve adjustments set off a Christmas tree of warning lights and actually made me worry quite a bit. Still haven't put on that many miles, but I worry about the overall quality of the work given valve adjustments are pretty easy for someone who knows what they are doing and my expectation is that Honda mechanics get great training. I have a warranty and will change the oil a few extra times given new parts can create some extra junk. I'm not a mechanic, but I felt a little taken advantage of and worry about the quality of work given I would like to put another 100,000 miles on. More
by tlorenz
Employees Worked With
Victor
May 30, 2019
Unhappy I have tried to add a bad review and the website keeps telling I have something else to fill out Customer service sucks I could go on and on I have tried to add a bad review and the website keeps telling I have something else to fill out Customer service sucks I could go on and on More
by Maywiese
Employees Worked With
NA
April 25, 2019
leasing option works very well for me. I really wanted a 2020 model but not available at this time. People very friendly even those I didn’t work with. Originally brought my 2017 Ridgeline I really wanted a 2020 model but not available at this time. People very friendly even those I didn’t work with. Originally brought my 2017 Ridgeline in for a recall, while that was being worked on I talked to Brittany and Jessie. They sort of convinced me to get the 2019 Ridgeline. More
by Sadie,Lady
Employees Worked With
Other Employees :
Cody Griffin, Justin Chose, Jessie John, Brittney Heiden-Nekola
October 26, 2018
First Class Service and Organization Corwin has always taken care of me and gone the extra mile in many ways to help me. Can't say enough good things about them. I've dealt with the GM Cu Corwin has always taken care of me and gone the extra mile in many ways to help me. Can't say enough good things about them. I've dealt with the GM Curtis, the Financial Guru DJ and the service men Tyler and Keenan. Top quality and I always know I'm going to be taken care of. More
by BigTick
Employees Worked With
Tyler, Keenan, Curtis Hensley, DJ Hawkinson
February 26, 2018
Life Saver Just a quick shout out to Alex Kitsch and Service Team @ Corwin Honda. Passing through Fargo en route to Chicago I heard a clunk noise from my rear ti Just a quick shout out to Alex Kitsch and Service Team @ Corwin Honda. Passing through Fargo en route to Chicago I heard a clunk noise from my rear tire so I decided to stop by Corwin Honda. Busy Saturday afternoon and everything else was closed but Alex managed to squeeze us in. Found out nuts were falling off and needed to be re-torqued. Needless to say we would not have made it to Chicago. Thank you Alex! More
by ddlee4000
Employees Worked With
Alex Kitsch
February 20, 2018
Again Ignored & Even Blocked by the GM- Curtis Hensley I purchased a 2013 GMC Acadia from Corwin's and shortly thereof I had an issue arise with what I discovered was a suspension issue as well as the A/C. I purchased a 2013 GMC Acadia from Corwin's and shortly thereof I had an issue arise with what I discovered was a suspension issue as well as the A/C. Upon notifying the dealership there was very little response. When I purchased the vehicle as my primary mode of transportation for my business vehicle I purchased their extended warranty and was told it covered anything that made the vehicle "go". I've always been scared of buying warranties because of all the horror stories however in this case as I discussed with the Finance Department a breakdown could be a major blow to me and my start-up company's success. Unfortunately, neither the suspension issue nor the A/C were covered so I was left to my own devices. Fast forward January 2018. Vehicle engine seized up. It was still under the manufacturer's warranty. Hallelujah right? Unfortunately, GMC inspected the vehicle and stated they would not cover the claim because of insufficient vehicle maintenance records during as well as prior to my ownership. Good thing I bought the extended warranty because this was a powertrain issue that would be part of things that make the vehicle "Go" right? Well yeah not so much. The company Fidelity Warranty Services inspected the vehicle and determined that they would NOT cover the claim as the vehicle was under manufacturer's warranty and so it is not their responsibility. I notified Mr. Curtis Hensley once again of the issue I was having and he reached out to me via social media. He told me he would assist with this. However, upon trying to update Mr. Hensley about the status I discover he blocked me. So essentially what happened was Corwin Honda sold me a 48,000 warranty on a vehicle that still had 37,000 miles on it. They knowingly sold this to me knowing I couldn't use it until after my warranty ran out. So essentially I paid for a 48,000-mile warranty that would only cover 11,000 miles. Truly disappointed in Corwin Honda and will be pursuing any remedy I can. I've been left out to dry 2x now. This is unacceptable and I do not understand this train of thought. UPDATE: After posting this review I received a call from Mr. Hensley. Mr. Hensley did say that he would assist in resolving the issue after I presented proof of oil changes. Mr. Hensley also spent a significant amount of time telling me how I was behaving poorly and needed to take responsibility for my actions. Mr. Henseley also asked me how I would feel if he started to leave negative reviews on my companies as I own a couple businesses in town. I can not post pictures here however one of my companies received a 1-star review by an individual by the fictitious name of Rhonaldo Andheersin. Upon looking at his Facebook profile I observed him sitting in his place of employment with a Corwin branded jacket showing that in fact, Corwin Honda had given out what I assume to be instructions to attack my company. This is further evidence of how Corwin Honda is treating me on this matter. More
by James VanRaden
October 09, 2017
Happy Very satisfied with service department. While waiting I ended up buying a new Ridgeline. Sales (Doug) were very helpful. Financing was smooth. My fift Very satisfied with service department. While waiting I ended up buying a new Ridgeline. Sales (Doug) were very helpful. Financing was smooth. My fifth Honda, hopefully there will be more. . More
by send
Employees Worked With
Jessie John, Doug Sherrodd, Brad Kruger
September 28, 2017
Quality Service Quality service from a very personable guy! He will find what you are looking for within your budget and work to get you what you want! Excellent over Quality service from a very personable guy! He will find what you are looking for within your budget and work to get you what you want! Excellent overall! More
by Chris Jordan
Employees Worked With
Robert Filip
October 23, 2016
New Lease They were very helpful and knowledgable. They made it easy to figure out finances and solve my car problem. They were also friendly and upbeat. They were very helpful and knowledgable. They made it easy to figure out finances and solve my car problem. They were also friendly and upbeat. More
by Steph123
Employees Worked With
Kevin and Adam
August 05, 2015
LOVE MY HONDA AND CORWIN DEALERSHIP I am 67 and my husband is 82. We have always driven a Honda. We moved to Fargo 4 years ago and started dealing with Corwin Honda then. We wouldn't I am 67 and my husband is 82. We have always driven a Honda. We moved to Fargo 4 years ago and started dealing with Corwin Honda then. We wouldn't even consider taking our Honda anywhere else. Last June we purchased a new CRV. George Shipley was our salesman and we were very impressed. He did not pressure us and was extremely professional. We took a month to make our decision to buy... talk about patience on his part!!! He made us feel like part of a family. We always have our car serviced there and our go to guy is Justin Chose. He is a straight shooter and has always treated us well and fairly. When I read these negative reviews I couldn't believe it. I suggest you think for yourself and don't trust negative judgement. It's way too easy to be negative. More
by Happy and Satisfied
Employees Worked With
Justin Chose and George Shipley
