Corwin Ford of Tri Cities - Service Center

My experience at Corwin Ford was very good. I highly recommend this place to anyone. I highly recommend this place to anyone. More

Great experience very professional. Found the perfect truck that I was looking for. Didn’t try to sell me on something I didn’t want. Found the perfect truck that I was looking for. Didn’t try to sell me on something I didn’t want. More

This survey is ridicules. I am being told that the sales person’s commission etc is based on it being all 5 star. Her service was 5 star, but the rest of the process was far I am being told that the sales person’s commission etc is based on it being all 5 star. Her service was 5 star, but the rest of the process was far less than 5 star. More

Jesse is always kind and courteous. My vehicle is always serviced in a timely manner. My vehicle is always serviced in a timely manner. More

I was told my warranty covered an issue. After I returned for a repair I was then told the basic warranty didn’t cover it, but the extended warranty I pay extra for did, but it would cost $1 After I returned for a repair I was then told the basic warranty didn’t cover it, but the extended warranty I pay extra for did, but it would cost $100. I agreed. Then I was told neither warranty covered the issue, and the repair would cost $750. It’s ridiculous that a car with only 37,000 has had as many issues as this car as had. However, Vanessa kept me updated every step of the way and offered to have my car dropped off for me so I didn’t have to find someone to drive me back. More

very fast and courteous service I was in and out of there in no time in no time More

Journey has always taken care of out issues. She is very professional and an excellent cilommunicator. She is very professional and an excellent cilommunicator. More

The whole experience was great! It was super easy to schedule an appointment for my vehicle (got in the next day), easy drop off, text communication the entire time. Friendly, effic It was super easy to schedule an appointment for my vehicle (got in the next day), easy drop off, text communication the entire time. Friendly, efficient staff. Would definitely recommend. More

We were pleased with the results. Juan made sure that the repair costs were covered by our long term warranty. Juan made sure that the repair costs were covered by our long term warranty. More

I appreciated the professionalism from the service advisor Doug Butler. He was helpful and polite. advisor Doug Butler. He was helpful and polite. More