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Corwin Ford of Tri Cities - Service Center
Pasco, WA
1,236 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,236 Reviews of Corwin Ford of Tri Cities - Service Center
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February 23, 2018
Trying to sell Me Tires It is the second time this happened. I took my Ford focus for an oil change about two months ago. The service adviser tried to convince me that the t It is the second time this happened. I took my Ford focus for an oil change about two months ago. The service adviser tried to convince me that the tread on all four tires were worn down to the extent where it needs replacement. They are not even close. I took my Ford F 150 a week ago for an oil change. They told me that the tread are OK but the tires needs to be replaced because they are ten years old. First of all the truck is a 2009 model and not even ten years old. Secondly, it got 126 000 miles on the clock. Therefore I highly doubt that it is the original set of tires. Please stop treating customers as if they are stupid and try to sell them stuff they do not need. It will only cause me loosing trust and take my business ells ware. More
by vboschj
Verified CustomerEmployees Worked With
Charles Hipp
February 23, 2018
30,000 mi maintanance and door latch recall This was the first time since our purchase almost 2years ago that the service went smooth and without a bunch of “bullhoey” It was also done in a rea This was the first time since our purchase almost 2years ago that the service went smooth and without a bunch of “bullhoey” It was also done in a reasonable time frame. I was treated with respect and like I mattered this time. More
by NANAOF13
Employees Worked With
Michael Cunningham
February 23, 2018
No solution After waiting 2 weeks for an appointment to diagnose a problem with my heater I was told that it could not be diagnosed. So I should call and bring it After waiting 2 weeks for an appointment to diagnose a problem with my heater I was told that it could not be diagnosed. So I should call and bring it in the next time it was not functioning. I called an independent mechanic, got a same day appointment and they diagnosed and repaired that same day. You have lost my business. More
by PZPERCHEK
Employees Worked With
Cody?
October 07, 2017
Trusted Sales Rep and Friend I have know Jeff since 1999 and would highly recommend Anyone looking for a vehicle to go see him. Friendly, Honest, fair and Knowledgeable. You will I have know Jeff since 1999 and would highly recommend Anyone looking for a vehicle to go see him. Friendly, Honest, fair and Knowledgeable. You will be satisfied More
by Scott Lane
Employees Worked With
Jeffrey Johnston
August 08, 2017
Awesome service and very helpful! Needed to get my whole AC system fixed on my truck. They took great care of my truck and had the compressor and lines changed and warranty for my truc Needed to get my whole AC system fixed on my truck. They took great care of my truck and had the compressor and lines changed and warranty for my truck covered a lot of it. Great experience pleasure doing business with them. More
by Tototojo
Employees Worked With
Michael Cunningham
December 17, 2016
Liars - Do Not Go To Corwin TCs Took truck there for repair. It took them 9 days to complere repairs because they are so disorganized. Deisel Tech was assigned. When he couldn't Took truck there for repair. It took them 9 days to complere repairs because they are so disorganized. Deisel Tech was assigned. When he couldn't figure out the Electrical problem it took them 2 days to assign a Electrical Tech. Truck was left in parking lot. during repair in freezing weather, yet Byron claimed it was in Service facility. Didn't think I'd go look. Do not use these disorganized liars. More
by Bill1234
Employees Worked With
Byron, Marco
