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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,448 Reviews

1,449 Reviews of Corwin Ford of Tri Cities - Service Center

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May 15, 2025

The Service department manager is the best in the industry! She goes out of her way to make the process smooth! More

by LEE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Made sure work was done right and got me car back to me quickly and on my schedule. More

by MNCW1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Great customer service, no issues with communication of what was happening while the car was a the shop More

by jcvalle22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Journey, Dewey
May 14, 2025

Good experience for this service. Service advisor was very helpful. Facility looked good. Thank you. More

by MCCORKLEM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

I have had bad experiences in the past with Corwin. Juan has been a pleasure to work with. More

by Cory.Litchfield
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Orozco
May 10, 2025

Pablo was very kind and pleasant to work with. Just wish we would have see the huge Crack on the windshield. More

by TINKERTOY58
Recommend Dealer
Yes
Employees Worked With
Pablo
May 09, 2025

Sales manager did not live up to his word on tires . Service group forgot to put tire valve caps More

by JIMZ56
Recommend Dealer
No
Employees Worked With
Sales manager
May 09, 2025

Cristian is always willing to help and knows what he's doing. Cristian always goes above and beyond. More

by RJQUINTON
Recommend Dealer
Yes
Employees Worked With
Cristian
May 08, 2025

Told me I needed to replace cabin filter they sold me 2,000 miles ago. Told me I needed an alignment that I don't. Told me my tires were worn out that Les Schwab just told me they had more 32nds than More

by Sre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician who lies
May 08, 2025

From start to finish, the service was excellent in all respects. I was impressed with the assistance given me to understand the work being done. More

by MEEKER.ANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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