Corwin Ford of Tri-Cities

The truck was a great buy, but there were some shady tactics by the salesman or finance fees getting added in after we had a deal. Manipulative tactics that don’t work and make it fill like you want tactics by the salesman or finance fees getting added in after we had a deal. Manipulative tactics that don’t work and make it fill like you want to back out of the deal, I was close several times to just going elsewhere. More

I will never take my car to a Corwin dealership again. The service department is either very backed up or you have to be a preferred customer to get your vehicle fixed. I took my car in 6/17/24 and didn’t The service department is either very backed up or you have to be a preferred customer to get your vehicle fixed. I took my car in 6/17/24 and didn’t get it back until 8/16/24. It worked for two weeks before the problem came back. I paid a lot of money and wasted a lot of time for nothing. More

Doug was very helpful very detailed and his explanations with the service that was provided and had an understanding of time overall Doug was the main reason I had such a great experience working With Ford with the service that was provided and had an understanding of time overall Doug was the main reason I had such a great experience working With Ford More

The buying experience was great, accessories guy was great. Vary happy with Corwin dealership thanks great. Vary happy with Corwin dealership thanks More

I have no problem with you guys by meeting. An appointment accommodations were made to get in and get out as fast as possible. I appreciate it professionalism thank you. An appointment accommodations were made to get in and get out as fast as possible. I appreciate it professionalism thank you. More

Pleasant service, clean dealership, friendly people. Kept us in the loop of what was happening. Very satisfied. Kept us in the loop of what was happening. Very satisfied. More

They know what they’re doing but be prepared to wait as they are really busy. If they stopped using the 3rd party delivery pick up service the rating would be much higher. The pick up service sends a text they are really busy. If they stopped using the 3rd party delivery pick up service the rating would be much higher. The pick up service sends a text asking what services you want done or added but does not communicate that to Corwin so they do not get completed. More

Jaun is awesome, he is super at getting my recall completed. Always very courteous and helpful with any questions I have about my truck. completed. Always very courteous and helpful with any questions I have about my truck. More

Always fast and efficient. Theyre able to get me a quality break down of services I need and explain the price in a very clear way. Worked with them for years, Jesse Gutierrez Theyre able to get me a quality break down of services I need and explain the price in a very clear way. Worked with them for years, Jesse Gutierrez is definitely very knowledgeable and I would say he really elevates the experience. More

Average at best dealership. Drove 250 miles only to have brake problems with the truck. Dealership did the minimum to make it right. Drove 250 miles only to have brake problems with the truck. Dealership did the minimum to make it right. More