Corwin Ford Spokane - Service Center

Thanks. Sam kept us informed about the progress of the repairs and arranged for a rental car when something unexpected came up. Very pleasant and helpful in Sam kept us informed about the progress of the repairs and arranged for a rental car when something unexpected came up. Very pleasant and helpful in a stressful situation. More

Recall service Thanks for the quick in & out service for our F-250 diesel recall. The truck was serviced and washed well within the time promised. Great service as Thanks for the quick in & out service for our F-250 diesel recall. The truck was serviced and washed well within the time promised. Great service as usual. Will be back for next regular maintenance. More

Efficient service and quick turnaround Keith Trowbridge did a fine job of getting me in and out for service. The passenger Speaker had a fuzz in the sound, didn't cut corners replaced spea Keith Trowbridge did a fine job of getting me in and out for service. The passenger Speaker had a fuzz in the sound, didn't cut corners replaced speaker. Happy so far with my 2014 Ford F-150 More

Horrible experience with service department. I was thrilled to find that Gus Johnson had an online service appointment. I made an appointment and got an email that said someone would contact me. I was thrilled to find that Gus Johnson had an online service appointment. I made an appointment and got an email that said someone would contact me. After two days of not hearing, I called them to confirm and was told that I didn't have an appointment because the online sign up was not a guarantee. There was nothing on the website that said that. He also said they were booked out over a week (all I needed was an oil change). I emailed the person who said I would be contacted to let her know that I was disappointed. I heard back from her and then they had an appointment for me. She said someone was trying to get in contact with me. No one called my home phone or cell phone from Gus Johnson. I called another Ford service center and they got me in the same day and had my car done in less than an hour. They have earned my business. I was very happy with my purchase there and am in the market for another vehicle but will not go to Gus Johnson. More

Brought my motorhome in for warranty service and Sam and Joe helped me. the experience was very professional and the repair was done in a timely manner. I have done business with mcollum ford since 1964 whe Joe helped me. the experience was very professional and the repair was done in a timely manner. I have done business with mcollum ford since 1964 when I bought a new 1964 Falcon Sprint. Have always have benn treated right. Thanks Dale Cline More

The whole process from the beginning to end was very seamless; starting from scheduling my service appointment online a week before and ending in a very positive service experience the day of my service seamless; starting from scheduling my service appointment online a week before and ending in a very positive service experience the day of my service appointment! More

Keith has always been straight and honest with me on all 4 of our cars that we bring for service. We like that he takes the time to present the needed repairs in a way that we understand and gives us a prio 4 of our cars that we bring for service. We like that he takes the time to present the needed repairs in a way that we understand and gives us a priority in what needs to be done and that allows us to budget for the repairs. More

I winter in Arizona. While there I used a local Ford dealership there. I won't mention names, but Gus Johnson is far superior. I've used Gus Johnson for many wears and will continue to do so. dealership there. I won't mention names, but Gus Johnson is far superior. I've used Gus Johnson for many wears and will continue to do so. More

I purchased a used 98 Ford F-150 and had Keith go through the truck for safety. He did find some small issues but nothing major. I have been going to Keith since 2006 and he has always been a great person the truck for safety. He did find some small issues but nothing major. I have been going to Keith since 2006 and he has always been a great person and taken care of me! He needs a raise! More

I scheduled an oil change for my pickup for later in the afternoon, when they had an available time slot. I dorpped my rig off that morning, they called me a few hours later and said it was ready to go, se afternoon, when they had an available time slot. I dorpped my rig off that morning, they called me a few hours later and said it was ready to go, several hours earlier than I had expected. More