Corwin Ford Spokane - Service Center

Keith James Trowbridge must have no soul. We went in with a airbag light coming on for possible warranty claim. The car had been in previous accident but on the driver's side. Of course Gus Johnson said it w a airbag light coming on for possible warranty claim. The car had been in previous accident but on the driver's side. Of course Gus Johnson said it would cost $650 for a part and they blamed it on previous accident or something not being hooked up properly some other BS. We weren't budgeting for that kind of cost so we said we want the car back they charged us $146.00 for for hooking the car up to an OBD scanner. Luckily the code is included and looking it up on the internet it was a open circuit code, meaning broken and on the passenger side. I quickly found the wire that was tucked up inside the carpet and that is what the photo shows. I'm filing a better business bureau complaint as I think the problem was misrepresented and it should be a warranty claim. This is a common problem with Ford Fiestas. More

Bought a 2019 Super Duty pickup, Everything is great until I need service. Waited 3 weeks for an appointment, they still didn't look at it. until I need service. Waited 3 weeks for an appointment, they still didn't look at it. More

Excellent service, All repairs completed as promised First time making an appointment on line. Service adviser, Richard Morgan, very professional. All work completed as requested, on time and at agreed First time making an appointment on line. Service adviser, Richard Morgan, very professional. All work completed as requested, on time and at agreed on price. Overall a very pleasant experience. More

Gus Johnson Ford A-1, start to finish!!!! Wouldn’t go anywhere else. Jeff at the service desk is always pleasant, helpful and knowledgeable. Dealing with Gus Johnson F A-1, start to finish!!!! Wouldn’t go anywhere else. Jeff at the service desk is always pleasant, helpful and knowledgeable. Dealing with Gus Johnson Ford in any capacity is a great experience. More

Replacement of 3 cat. converters Very fast service. The prices were reasonable for what was involved. The service advisers were friendly and helpful with information. Work accomplis Very fast service. The prices were reasonable for what was involved. The service advisers were friendly and helpful with information. Work accomplished seems well done so far. Thank you! More

Love 💘Gus Johnson Ford We only get our cars serviced at Gus. Of course we only buy our cars from Gus. Service is always excellent and time!y. Gus runs a first rate service d We only get our cars serviced at Gus. Of course we only buy our cars from Gus. Service is always excellent and time!y. Gus runs a first rate service department and dealership. More

14 Years of Great Service I bought my 1994 Mazda pickup at Gus Johnson in 2005 and have had it serviced there since with Keith Trowbridge as my service adviser. I have alwa I bought my 1994 Mazda pickup at Gus Johnson in 2005 and have had it serviced there since with Keith Trowbridge as my service adviser. I have always been able to count on the quality of the service and even when I needed to bring it back the service department took responsibility. Keith is great to work with. He is very personable, efficient and accurate in his estimates both of cost and time which I greatly appreciate. I also enjoy the benefits as a gold card member, one of which is the points program that includes restaurants. Dinner always tastes better when Gus is pays for it. More

So far, so very good! In and out for my first oil change, intend to let them service my new Fusion Hybrid SEL. May have done so earlier than warranted, but I’ve always done In and out for my first oil change, intend to let them service my new Fusion Hybrid SEL. May have done so earlier than warranted, but I’ve always done my first quite soon in brand new purchases. More

Top Notch Service for past 19 years The service that Gus Johnson Ford provides is excellent. The service staff (Keith Towbridge and Dan Shaffer) always are professional, friendly and no The service that Gus Johnson Ford provides is excellent. The service staff (Keith Towbridge and Dan Shaffer) always are professional, friendly and no matter what the issue they always resolve it promptly with no hassle. More

Routine Service Dick was very efficient and he communicated the service done to my car clearly. I requested additional service for my next appointment and that was Dick was very efficient and he communicated the service done to my car clearly. I requested additional service for my next appointment and that was handled well. Thank you for an excellent experience. More