Corwin Ford Spokane - Service Center
Spokane Valley, WA
801 Reviews of Corwin Ford Spokane - Service Center
So grateful to Corwin for their help and great service. I was traveling and they fit my vehicle in for repair the same day. Very quick, professional and wonderful service. I was traveling and they fit my vehicle in for repair the same day. Very quick, professional and wonderful service. More
Bought our 2014 Focus from legacy Gus Johnson. Had a pleasant experience making the purchase. This is first time we've had to have anything major repaired on this vehicle. It doesn't owe us a do Had a pleasant experience making the purchase. This is first time we've had to have anything major repaired on this vehicle. It doesn't owe us a dollar. Scheduling the appt was very easy and all parties involved were prompt with their follow up and text messages confirming our service scheduled date. Wish I could remember all the names of the folks who helped and contacted us, but Cole (lead mechanic who contacted me directly) was extremely helpful, responsive and professional. Would absolutely purchase another vehicle from Corwin and have our vehicle serviced there. Haven't heard one good thing about wendle...we would NEVER purchase or have any vehicle services there. Your dealership is amazing. Keep up the great work...and thank you! More
Service rep Colton was fantastic! Got the job done sooner than expected, and done right! Corwin Ford actually seems like a TRUSTWORTHY establishment - different than what I've seen Got the job done sooner than expected, and done right! Corwin Ford actually seems like a TRUSTWORTHY establishment - different than what I've seen other places... I also love their shuttle service - or they can also bring your car to you! After using Corwin Ford once, I'm never going anywhere else. I found my 'guy'! More
I only trust Corwin Ford with my 2022 Ford F 150 for service. They get it right the 1st time. They explain everything they did and everything that might be needed in the future. They are very efficient service. They get it right the 1st time. They explain everything they did and everything that might be needed in the future. They are very efficient and know your time is valuable. They don't just hand you the bill at the end and send you on your way. Thank-you Corwin Ford More
What's good for Gus... to xxxx with the customer. Service Department this morning: 6 customers waiting in line for Keith to check them in. The other 4 guys working there were helping n customer. Service Department this morning: 6 customers waiting in line for Keith to check them in. The other 4 guys working there were helping nobody the entire time. But all 6 of us have to wait for Keith instead of one of the other 4 guys being able to help us. I'm sure this operating procedure works best for Gus Ford... certainly not for the customer and this attitude is simply indicative across every aspect of the business. My car, a 2020 with less than 20K miles is still under the factory bumper-to-bumper warranty. Yet, when I point out an issue that needs to be addressed they say it is not covered by the warranty. They just say it as a statement of fact. Can they explain why? No. Can they point me to the warranty language that excludes what I'm talking about? Of course not. Because it IS covered, they just don't want to deal with it. I on the other hand can read perfectly well, and I can read to them the warranty language and the exclusions and point out that none of those exclusions apply to my case. But they are adamant, nope, not covered... because to xxxx with the customer, it's all about what is best for Gus Ford. More