Corwin Ford Spokane - Service Center

Yet again, my two weeks extended appointment was confirmed by email. My staff followed up with a phone call as an additional effort and we were assured that we were indeed scheduled for a 7:15am ser confirmed by email. My staff followed up with a phone call as an additional effort and we were assured that we were indeed scheduled for a 7:15am service. When we arrived at the service department we were met with dissolution as to who we were, why we were there and that the service department had no clue we were coming. The original delay was for lack of parts to add a damper to our steering components, per Ford recall. The service attendants said no part was marked for us and that our appointment was likely unnecessary. When we affirmed we wanted the recall completed, they located the required piece from an other work order and proceeded to work us in. Finally, at the end of day we were informed our F-250 was ready to go, however it would now need tires and a complete alignment. At 24,000 miles? I think not. We stopped using Gus Johnson for service as this is typical of the results we encountered then. Obviously Corwin Ford has only achieved a name change so far. C’mon man, GYST Dan Glover More

Great dealership. Responsive service department. Service check in procedure needs some work. There's not enough room to get off the street when waiting to check in. Responsive service department. Service check in procedure needs some work. There's not enough room to get off the street when waiting to check in. More

I just had my Bronco serviced at Corwin Ford, the service was amazing and my vehicle was done earlier than expected. was amazing and my vehicle was done earlier than expected. More

They got me in quickly for oil change. Dick M & Johnny very helpful and professional. Dick M & Johnny very helpful and professional. More

Had a pleasant experience with Corwin during our latest visit. Maddie was great and kept me updated and followed through during the entire process. visit. Maddie was great and kept me updated and followed through during the entire process. More

They were easy to work with and accommodating. The salesman was knowledgeable about the vehicle and they took care of the repairs needed to complete the sale. My only issue is that the vehicle sti The salesman was knowledgeable about the vehicle and they took care of the repairs needed to complete the sale. My only issue is that the vehicle still had an animal smell to it and animal hair could still be seen. Those items should have been noticed by the detailing crew and removed. More

Good work. Courteous. Responsive. Helpful. I will be going back for more service in the future. Courteous. Responsive. Helpful. I will be going back for more service in the future. More

My service was prompt. All of the staff were courteous and helpful. I was pleased. All of the staff were courteous and helpful. I was pleased. More

Car was not returned same day as promised. phone calls were not returned. When we called in the service advisor had no idea why the car was there. phone calls were not returned. When we called in the service advisor had no idea why the car was there. More

Kolten Heck is fantastic, service was wonderful, definitely a very positive experience. Thank you all! definitely a very positive experience. Thank you all! More