Corwin Ford Spokane

Kolby was my salesperson. He was the only thing positive about my experience at Gus Johnson Ford. I had called once before and had gotten another sales person that was short with me, so i called back and as about my experience at Gus Johnson Ford. I had called once before and had gotten another sales person that was short with me, so i called back and asked for someone else. That is when I got Kolby. After i decided to make the purchase, I was transferred over to the business department. I have to say that I was buying this truck long distance, from out of state. the truck had a known blown engine so I needed to get that replaced before I could drive it back to Michigan. They made me feel rushed told me if they did not have the money in hand by the next business day that they would put it back out for sale. they also told me that if I didnt buy it someone was coming in on Thursday to buy the truck. The only option I had was to do a wire transfer to get the money there by the allotted time. I offered to pay by credit card and they refused that as well. After they received my money they then fedexed paper work to me. When I question them about the one of the forms they made me feel like an idiot. It was a purchase agreement that stated i still owed the full amount. I told them if i sign this, i maybe liable to pay it again before picking up the truck. He said we have done this before with many people who are from out of state. My only response was that maybe those people dont read what they are signing. I told the Business manager that there is nothing on this form that states that I have paid for the vehicle. After a bit of run around he agreed to fax me a sheet stating that they have received the money from me. They also will not release the vehicle to a local shop so that I can have the engine replaced until all the paper work is in. THe Business manager said "all i want to do is protect the dealership." And I said what about the customer. Everything here is about protecting you and distrusting the customer. More

The mileage and price for make and model was the best I had seen of any of the dealerships in the area. I looked at Gus Johson first because of the support he gives to veterans. had seen of any of the dealerships in the area. I looked at Gus Johson first because of the support he gives to veterans. More

Very good service. Matt was very helpful and courteous. The truck was ordered and delivered faster than promised. The checkout on the vehicle was very thorough The truck was ordered and delivered faster than promised. The checkout on the vehicle was very thorough More

Highly recommend David Eberhart. A real pleasure to do business with this salesman. Helpful in every way and highly knowledgeable on vehicle facts and information. A real pleasure with this purchase. S business with this salesman. Helpful in every way and highly knowledgeable on vehicle facts and information. A real pleasure with this purchase. Shannon was also a pleasure to do business with. She was very helpful in making decisions on purchase details. Both of these employees were friendly, courteous, capable and their experience made this transaction a real pleasure. Jon and Linda Franklin More

We knew what we wanted. We were handled quick and easy. Staff was friendly and efficient. Dealership was easy to find and easy to access. Staff was friendly and efficient. Dealership was easy to find and easy to access. More

Norm made the process of buying a new Truck painless. Everyone there was very friendly and professional. They worked around my timeframe to do the paperwork. I would recomend gus Johnson to all my fre Everyone there was very friendly and professional. They worked around my timeframe to do the paperwork. I would recomend gus Johnson to all my freinds and family. More

Keith has always been straight and honest with me on all 4 of our cars that we bring for service. We like that he takes the time to present the needed repairs in a way that we understand and gives us a prio 4 of our cars that we bring for service. We like that he takes the time to present the needed repairs in a way that we understand and gives us a priority in what needs to be done and that allows us to budget for the repairs. More

I winter in Arizona. While there I used a local Ford dealership there. I won't mention names, but Gus Johnson is far superior. I've used Gus Johnson for many wears and will continue to do so. dealership there. I won't mention names, but Gus Johnson is far superior. I've used Gus Johnson for many wears and will continue to do so. More

I had an outstanding experience buying my new Ford Escape. Luke greeted us when we arrived and made the process seamless. He answered all my ?'s about the Escape and explained different options. By th Escape. Luke greeted us when we arrived and made the process seamless. He answered all my ?'s about the Escape and explained different options. By then I had fallen in love with the ruby red beauty. He worked with me to get the car I wanted for the price I wanted to pay. I'm a happy customer. He is an outstanding employee very personable knowledgeable and non pressuring. The lady who handled the paperwork was equally pleasant to work with. More

I purchased a used 98 Ford F-150 and had Keith go through the truck for safety. He did find some small issues but nothing major. I have been going to Keith since 2006 and he has always been a great person the truck for safety. He did find some small issues but nothing major. I have been going to Keith since 2006 and he has always been a great person and taken care of me! He needs a raise! More