
Corwin Ford Reno
Reno, NV
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Purchased a new Ford Expedition, got a recall on a brake line issue. Could not get them to call back so I stopped by to get an appointment. Could not even talk with the "lady" that makes the appointments line issue. Could not get them to call back so I stopped by to get an appointment. Could not even talk with the "lady" that makes the appointments for recalls! I was told I could contact other dealers in California or Carson city. Spend 80K on a car and can't even talk to someone about a recall appointment?!?!? Called Carson city (30 miles away) and was scheduled on the first try. Should have bought my car in Carson City More
great place to buy a vehicle from carlos sr and jr. These guys are great These guys are great More
We have had some TERRIBLE experiences with the Service Department @ Ford in recent years. But they had a truck we needed for work, so we bit the bullet and visited their new location. I was pleasantly su Department @ Ford in recent years. But they had a truck we needed for work, so we bit the bullet and visited their new location. I was pleasantly surprised by the entire experience, which did not include any contact with service. Maurice, our salesman was wonderful. He made the whole process quick & easy. We helped by knowing what we were looking for, but his calm demeanor was a pleasure. We paid cash, so not a lot to do in finance, but I did appreciate Jeremy in Finance understanding that we would not be doing any service contracts for the reasons stated above. He asked, I shared, he got the point and moved on. I appreciated that very much. Corwin's new facility is lovely. Plenty of new clean space to hammer out a deal. Service Dept has a wealth of space now as well, so hopefully they've figured out how to better serve their customers. More
I appreciated the non-pressure environment. Our rep understood what we were looking for and didn’t try to talk us into something else. Gave us options and explained the difference between the v Our rep understood what we were looking for and didn’t try to talk us into something else. Gave us options and explained the difference between the vehicles we were looking at. More
Anthony was an excellent salesman. He was timely and responsive; as an out-of-state buyer, I wanted as much information on the car as possible prior to making the trip to test drive an He was timely and responsive; as an out-of-state buyer, I wanted as much information on the car as possible prior to making the trip to test drive and look at the vehicle. Anthony took numerous additional pictures and talked me through everything about the vehicle. He stayed well after closing one night to discuss the car with me. His assessment of the vehicle condition was honest and not misleading. He picked me up at the airport in the vehicle and allowed me the time needed to investigate the vehicle. He was not overbearing or aggressive in his approach, but rather energetic but laid back. He explained the entire purchase process to me and was very efficient in working through the paperwork and getting his part of the sale done as quickly as possible. He showed interest in my needs and was not just looking for a sale. More
Worked with Chris TWICE now and he has always come through with a fair and equitable deal on both vehicles I’ve bought from him. He works hard to make sure the deal goes through, always has great comm through with a fair and equitable deal on both vehicles I’ve bought from him. He works hard to make sure the deal goes through, always has great communication, and never pressures or lies about anything. He’s an exceptional car salesman and him and the rest of the team at Corwin Ford are fantastic! More
Got me a better monthly payment than i thought id get on the g37 i got :) made it nice n easy too the g37 i got :) made it nice n easy too More
Deceptive sales practices, predatory financing, ineffective repairs, non-callbacks, lack of communication, and poor customer service have caused me significant financial and personal hardship. I wo ineffective repairs, non-callbacks, lack of communication, and poor customer service have caused me significant financial and personal hardship. I would even give them one star. I have been without a vehicle for 46 days. The dealership’s communication has been deplorable. This experience has been a nightmare. Check the BBB reviews More
Absolute Nightmare Experience – Avoid Corwin Auto at All Costs On March 5th, I was told my financing was approved by Corwin Auto. I trusted that, signed paperwork, and drove away in what I thought was my Costs On March 5th, I was told my financing was approved by Corwin Auto. I trusted that, signed paperwork, and drove away in what I thought was my new truck. Just two days later, the check engine light came on. Took 2 weeks to get into shop. I was expected to pay for the diagnosis, the $80.00 part, $1000.00 in labor, and two weeks with no vehicle( now 4 weeks no vehicle). Got the truck back, (in the meantime registered and insured it per the 30 day requirement) Had the truck two weeks and check engine light back on. Now expected to pay 4500.00 I refuse. The manager will not return my calls. Come to find out after signing two different financing packets and being assured I was financed and sending in multiple financial statements and jumping through hoops, I’m still not financed — and now the truck is sitting in the shop. They’re refusing to take responsibility, and I’m stuck with a broken vehicle, no financing, and serious damage to my credit from multiple hard inquiries. There has been zero follow-up, no communication, and absolutely no accountability. They talk about customer satisfaction, but my experience was nothing but deception and frustration. I've been without a vehicle for 42 days. My income depends on having a dependable vehicle. I have had to turn jobs away. This has been the worst experience Don’t be fooled by the fake 5-star reviews — if you want a reliable vehicle or an honest sales team, service team, this is NOT the place. More