Corwin Chrysler Dodge Jeep RAM - Service Center

I dont like your sales tactics, your unethical promises, your lowball purchasing style, you overpriced vehicles, your shady warranty trucks to add more cost and pretty much everything your about. Thanks your lowball purchasing style, you overpriced vehicles, your shady warranty trucks to add more cost and pretty much everything your about. Thanks More

A used car of any level from a dealer, should have some dealer warranty even if it is 3000 miles, 30 days. dealer warranty even if it is 3000 miles, 30 days. More

They are great to work with and help you with all your needs. Definitely recommend! needs. Definitely recommend! More

Knowledge helpful and will do their best to take care of the customer, thank you the customer, thank you More

Corwin never stops providing top of the line service! They continue to always get it done right! They continue to always get it done right! More

Eve and Darrin workrd with us to do a trade in and lease a new dodge ram pickup. It is a process that they helped us through. a new dodge ram pickup. It is a process that they helped us through. More

The dealership performed exceptionally well. They demonstrated remarkable speed and efficiency, while also being highly communicative. They provided me with a comprehensive overview of the servi They demonstrated remarkable speed and efficiency, while also being highly communicative. They provided me with a comprehensive overview of the services rendered to my vehicle. More

Great service on tire replacement. Road hazard warranty included with purchase of set of tires saved the day. Road hazard warranty included with purchase of set of tires saved the day. More

Great staff/service personnel, but scheduling an appointment was difficult, and they were short staffed, so the wait for completed service was less than appealing. appointment was difficult, and they were short staffed, so the wait for completed service was less than appealing. More

On March 3rd I bought a 2020 Jeep Grand Cherokee at Corwin that had a Certified Dealer extended warranty which sold me on the Jeep in the first place. The salesman Albert was great. I had to wait for Corwin that had a Certified Dealer extended warranty which sold me on the Jeep in the first place. The salesman Albert was great. I had to wait for two additional days to pick up the Jeep to confirm the certification so I picked it up the 5th. On March 6th I realized that the windshield wipers both front and back didn't work. I drove right back to the dealer and complained that a storm was coming and I can't drive this Jeep without wipers. They said that they were super busy but will look at it. Two hours later, they still didn't even look at what caused it ( could have been a simple fuse). I drove it home without anyone even looking at it and luckily I have a second Jeep to drive over the weekend because of the storms. We set up an appointment for the following Monday at 9:00 AM. In the meantime, I found out the reason the Jeep wasn't looked at in the first place was because they had strict orders to get all the new trade-ins checked over to sell that weekend so they blew me off. ( not happy) Monday I stopped to have them look at the Jeep while I went to a doctors appointment. When I got back around 10:15, I was told that the Jeep wasn't even looked at yet because the service tech. came to work late. (like no one else couldn't look at it.) At 11:30 the Jeep still wasn't diagnosed, but said they were following the wires for the wipers. I said I couldn't wait any longer so got a loaner thanks to Joey the sales mgr. because they thought it would take all day. Well it was late in the day before we found out it was a module and it will come in a day or two. ( this tells me that the 150 point certification process was not done in the first place) The module was replaced and another component had to be replaced too, so it took a total of 3 days before I could drive the Jeep I paid for 10 days earlier. This was a big inconvenience when you consider I had to switch around the insurances 3 times with my agent not to mention my drive times ( I live 47 miles one way out of town) not to mention waiting at your customer service department at least 5 hours. All of this should have been taken care of before I picked up the Jeep in the first place. Please consider better communication between sales and the service dept. that does the certification and run the trade-in through. It would make customers more knowledgable and understanding instead of being angry of buying a produce and then the service is dropped as soon as the check is cashed. Thanks for letting me rant. More