Corwin Dodge RAM Chrysler Jeep - Service Center

Beware: service depart here is BAD BEYOND WORDS! My vehicle was there August 24,2022 to February 16,2023. What a NIGHTMARE dealing with this place. One lie after another. They even broke off the st My vehicle was there August 24,2022 to February 16,2023. What a NIGHTMARE dealing with this place. One lie after another. They even broke off the starter to my engine. Vehicle was returned with an oil leak but it is not going to be returned to them to make better on their work because they are insanely incapable! Not just my opinion but they have proven themselves to be totally incompetent. Go somewhere else. DO NOT DARKEN THE DOOR OF THIS PLACE !(If you care about your vehicle.) More

Charged almost $39 each for spark plugs that have a msrp of $24 at mopar.com. Will never go back and probably won't buy another Mopar produst. of $24 at mopar.com. Will never go back and probably won't buy another Mopar produst. More

Incompetent and dishonest. This is why dealers get bad reputation. We took our Grand Cherokee to Corwin Jeep to have a module programmed. They had the vehicle for approximat This is why dealers get bad reputation. We took our Grand Cherokee to Corwin Jeep to have a module programmed. They had the vehicle for approximately 1 month. Due to the high cost of this module at over $3,200, we chose to supply the dealer a used module. We were originally quoted $165 for the programming. A week in, Corwin requested to remove the bumper to gain access to the module for $850 we accepted and had not heard since. Finally coming close to a month long repair, we reached out to Corwin and was told that the technician wasn’t able to program the module and that the only option was the $3,200 new module, we declined and later took the vehicle to Don Vance Jeep to get it programmed. Using the same module we supplied Corwin, Corwin charged us $850 and still not able to finish the job unless we spend $3,200 on a new module. Whereas Don Vance Jeep was able to get my vehicle in and out within 30 minutes and that it only costed $75. We were told the bumper does NOT need to be removed to install/reinstall this module, that Corwin had charged us $850. Chance Boomer was our service advisor at Corwin. He had asked us to keep him informed of the outcome. Afterwards I had a visit with Mr Boomer to tell him of the outcome. He then asked a gentleman under the name of John, whom I was perceived to be a manager, had stopped by and told me that there is nothing he could assist. No apology. No empathy. Awful experience nonetheless. More

Purchased our car here a few months ago and Owen was great, I highly recommend him. Took the car in today for service,, oil change and tire rotation. Not only is the service department itself impressive great, I highly recommend him. Took the car in today for service,, oil change and tire rotation. Not only is the service department itself impressive (it's huge and extremely clean) love the way it's setup. Awesome place !!!! More

One star is 5x more than deserved. Vehicle in service dept for over a month. Zero communication or concern for customers. Blame game week after week with consistent ignoring of phone Vehicle in service dept for over a month. Zero communication or concern for customers. Blame game week after week with consistent ignoring of phone calls. Individuals in service dept are condescending xxxxxxxx who could care less about customers. Drive hundreds of miles out of the way to avoid this place. More

Brought my Ram pick up in for a engine light on dash and 12 volt power/lighter not working. Was told have it there before 7am, at 9 am I called and it hadn’t been checked in yet. Got off work at 1:30 pm and 12 volt power/lighter not working. Was told have it there before 7am, at 9 am I called and it hadn’t been checked in yet. Got off work at 1:30 pm and came to dealership. Stood long enough at a service desk I thought I was at wrong place and walked out into service bay where they said, I was in the right place. Finally being switched to the third person I find out my truck still hasn’t been checked in yet! I had to borrow a vehicle because I go to work between one and three am and taxis don’t run at that time. A huge thumbs down Corwin, not a happy customer here...I guess the new phones in that new building not working???? More

I recently came in for a recall on my jeep, I was worried coming into the service department as I had never been here before. I was greeted immediately by a very cute man (ladies). He told me he was the assi coming into the service department as I had never been here before. I was greeted immediately by a very cute man (ladies). He told me he was the assistant manager and would get me checked in. He went over the recall and made sure I knew what would be done. I waited in the waiting room while it was being worked on, everything was clean and even had snacks. I was told the recall could be around an hour. Zach came in around 45min and let me know my vehicle was completed, he walked me to my car, handed me my paper, and went over the what they did again. The whole visit was very easy and fast. Thank you! More