Corwin Dodge RAM Chrysler Jeep - Service Center
Springfield, MO
214 Reviews of Corwin Dodge RAM Chrysler Jeep - Service Center
I took my 2018 Wrangler JL in for service due to a perplexing electrical problem. I took it on July 8th, and I left with it on July 15th, the 8th day after. So I got a call yesterday saying they may h perplexing electrical problem. I took it on July 8th, and I left with it on July 15th, the 8th day after. So I got a call yesterday saying they may have it fixed, but they needed a test drive to confirm. I got a ride to go get it, and halfway there, I got a call that said they took it for a test drive, and the errors came back, so it's not fixed. It's been there a week for crying out loud. In that week, I got a text that said my Jeep was in demand and they would buy it from me. So I went in to see what they had in mind. They offered me $12K for a 2018 Wrangler JL Unlimited 4 dr. -w- 77,000 mi. That wasn't going to happen. They came back with $14K-$14.5K as a trade-in value. I would have gone for $17K trade-in on a Jeep Gladiator, but that didn't happen either. I just came to get my Jeep repaired, not to get robbed on a used car deal. When I asked them what the service costs were at this point they told me $215 which tells me the only thing they did was run a diagnostic and that's it, yet all week, when they called me or I called them for progress, they would lead me to believe they were pouring over it to get it solved. xx, they ran a diagnostic and let it sit for a week so they could leverage a potentially costly repair toward a used/new sale, to which they low-balled me for trade-in. Why would I buy a car from a dealership that cannot repair my vehicle? I must say everybody was nice, polite, good-looking, and even fit. Canaan was a likable fellow, but his sales coworker was less than equitable. When I realized I wasn't going to get served here, and that to buy from them would mean being robbed, I paid the service bill and towed it to another repair facility. I'll NEVER come back here for anything. More
I love corwin Jon is always helpful and kind. And they are always on top of getting my oil changed and tires rotated quickly. And they are always on top of getting my oil changed and tires rotated quickly. More
Had some issues with the sensors -seems to be corrected. Oil change & an adjustment to the bed cover also taken care of. I've always had the dealer maintain my vehicles & have had good experiences. Oil change & an adjustment to the bed cover also taken care of. I've always had the dealer maintain my vehicles & have had good experiences. More
The Corwin team is absolutely amazing! ! Jon and Aaron are the best Service Writers you’ll find anywhere and I believe the Service Technicians are the best in the industry! It is a pleasure ! Jon and Aaron are the best Service Writers you’ll find anywhere and I believe the Service Technicians are the best in the industry! It is a pleasure doing business with Corwin Dodge!! More