Corwin Buick GMC Cadillac Reno - Service Center

Nice people to work with Everyone was nice and accommodating and answered all our questions and when they needed our car for an extra day they offered us a rental car at no ch Everyone was nice and accommodating and answered all our questions and when they needed our car for an extra day they offered us a rental car at no charge. More

Misleading and Lazy Unresponsive and lazy staff. We now have an I.O.U. for a car wash and gas tank. Really, is this the level of service expected from the staff? Vehicl Unresponsive and lazy staff. We now have an I.O.U. for a car wash and gas tank. Really, is this the level of service expected from the staff? Vehicle was to be washed after service and was not. Vehicle was to be filled with a full tank after purchase and was not. After our very pricey Yukon Denali, we would have expected the service and sales staff to be more accommodating, friendly and professional. All of which we have yet to experience. We will be servicing and purchasing our next vehicle from the Carson City dealership. More

Service, done right The service center is where I judge most dealerships. It’s easy to sell a car, it’s hard to maintain the trust with the customer AFTER the sale is ove The service center is where I judge most dealerships. It’s easy to sell a car, it’s hard to maintain the trust with the customer AFTER the sale is over. This service department keeps you coming back (for the good reasons, not the bad ones) you feel welcome and you are a part of the family. More

prompt,courteous and friendly as always We arrived a little early for our appointment but they got us in and started immediately. They were done in the time frame they said it would take . I We arrived a little early for our appointment but they got us in and started immediately. They were done in the time frame they said it would take . I had forgotten to take their coupon they had sent in an email but they found one for us to make the price very good. They always make it a very positive experience. More

Oil Change Doug was prompt in helping me get may car into the system for the oil change. Dealing with nice service oriented people is a great experience in the Doug was prompt in helping me get may car into the system for the oil change. Dealing with nice service oriented people is a great experience in the day when so many companies have had to hire young people who have no clue as to what customer service is. More

30,000 mile service The 30,000 mile service is the first major service on the vehicle. It took almost all day to do. Everything seemed to be in good order except the ente The 30,000 mile service is the first major service on the vehicle. It took almost all day to do. Everything seemed to be in good order except the entertainment center screen. While doing the service the battery cable is disconnected to clean the terminals. When the vehicle looses battery power the Infotainment Center looses the pre-sets in its memory so we had to renter all of the preset data. This service is very expensive and I only had a coupon for $49.5 for the oil change. When it came time to pay the bill the service representative gave me a 10% senior discount which I did not even know about. This saved me $140. More

Cant replace commitment to excellence The people at GMC WILL go the extra mile to make sure you’re taken care of and will follow up to make sure the service was the best! Can’t go wrong wi The people at GMC WILL go the extra mile to make sure you’re taken care of and will follow up to make sure the service was the best! Can’t go wrong with that type of attitude! More

Great Service! I came in to Reno Buick GMC Cadillac, to buy some extra keys for my Buick LaCrosse and have the keys programmed. The staff in the Parts Department an I came in to Reno Buick GMC Cadillac, to buy some extra keys for my Buick LaCrosse and have the keys programmed. The staff in the Parts Department and Service Department were very friendly and very helpful. I will definitely go back to Reno Buick GMC Cadillac, the next time I need parts and service for my Buick Lacrosse. More

General 7000 mile tire rotation. Kiara Dubay is a great addition to the Reno GMC family. Happy to have her as our new service advisor. She is very knowledgeable and wonderful pers Kiara Dubay is a great addition to the Reno GMC family. Happy to have her as our new service advisor. She is very knowledgeable and wonderful personality. More

Service was nothing less than excellent. Every time I come in for service, everyone is courteous, professional and just plain nice. Thank you for your profes was nothing less than excellent. Every time I come in for service, everyone is courteous, professional and just plain nice. Thank you for your professionalism. More