Corwin Buick GMC Cadillac Reno

I have been a GM customer for years. The service dept. is always good to us. Daylen is the best: professional, courteous, responsive. I have recommended your service and sales to others. We have even brought always good to us. Daylen is the best: professional, courteous, responsive. I have recommended your service and sales to others. We have even brought my husbands Lexus in. We are VERY happy customers and super appreciative of Daylen! More

I had a great experience with this delaership, all were professional and extremely willing to make me a successful and satisfied buyer. I love my truck and would return to do business again. professional and extremely willing to make me a successful and satisfied buyer. I love my truck and would return to do business again. More

Origonally I had a service appointment with Champion Cheverolet and much to my disappointment the experience left me devastated from the shoddy workmanship to the excessive verbal abuse with threatening Cheverolet and much to my disappointment the experience left me devastated from the shoddy workmanship to the excessive verbal abuse with threatening content. Then I took my vehicle to Howard Chevron Station because they are friends of mine and they suggested that I take my vehicle to GMC of Reno to get my oil changed because the oil change light was on, so I did. I was so pleased from the moment I called GMC and spoke with Rosanne Hutson on the phone, she was so warm and friendly and assured me that I would be fully taken care of. Then Rosanne directed me to Julie Vesik the Service Advisor, whom I explained my eperience that I had with the other dealership and Julie informed me that one of the parts that Champion Cheverolet was going to charge me for was a recall which made me feel like I was in in good hands with GMC and with people I could trust. Then Julie introduced me to Jeremy Sanderson and Jim Laurand they consulted with each other over my dilema. Next, Monte the awesome mechanic inspected my vehicle and told me what it needed as well as changed the oil. One other thing I would like to mention, is the superior waiting accomodations for the GMC of Reno's Service customers. Other dealerships should follow suit in the way Reno GMC treats its customers. The cashier,Matt Baker (known as the X-Game man) was cheerful,friendly, and handed me a pen as I paid for the work Reno GMC did on my Yukon also. One more thing was that Doug Kitter was very personable and was very helpful in explaining the new features on the vehicles. Thank You Reno GMC! More

I have dealt with at least 15 dealerships in my 46 years and have never rolled off a lot feeling completely satisfied with the service and/or purchase of a vehicle. This economy has been brutal for a great and have never rolled off a lot feeling completely satisfied with the service and/or purchase of a vehicle. This economy has been brutal for a great number of people. I really did not think I was going to leave with a new car. I had already decided that if I even got an inkling that it wasn't going to go in my favor, I was just going to politely walk out--I could not deal with another lengthy "inquisition" only to be turned down and then scooted off the lot. Many things were against me but the car salesperson who assisted me, Dave Siporen, walked me through the process painlessly assuring me every step of the way that they were willing to make things happen. Although I'd heard that same talk before, there was something very sincere in the way he said it. He felt my pain. He sensed I had enough of the humiliation and disappointments. There was something very real and personal about this experience that I never had, even when I was in the best financial position in my life--one where I could just call up a dealership, tell them what color I wanted and all the paperwork was ready for me to sign and drive off. In the recent years since my personal economy collapsed, I always felt I was hearing a drumroll in the background while at a dealership--watching the clown cars, the acts go by one by one, then only to get the elephant dung dropped at my feet--a joke, a skit that I was made part of. The drumroll wasn't there with my experience with Dave. There was a sincere earnest effort to ensure that I truly would have a vehicle of my own once again--one that was not nearly a decade old yet something I'd still be concerned as to where I was going to park it--simply put, A. NICE. CAR. And that's what I have right now parked right outside my window. A 2010 Chevy Malibu. I wanted an American car this time--check. I wanted a GM car--check. I wanted a car that could handle snow--check. I wanted to be happy about my car--check, Check, CHECK!!--extremely, in fact!! all thanks to Dave and this dealership that really made it happen. More

I was ready to trade in my Ford F350 Dually as I am selling my gooseneck and wanted to go back to a large SUV with more flexability than a pickup. Having nailed down my list to the Ford Expedition and selling my gooseneck and wanted to go back to a large SUV with more flexability than a pickup. Having nailed down my list to the Ford Expedition and the GMC Yukon Denali I visted with a couple of dealerships over a two week period. I wrote off the Ford as compared to the Denali the power was underwhelming. During my visits to Reno GMC Wayne Lew knew the answers to all my questions (and I know a little bit about cars)and how this vehicle compared to the competitions. The whole process was low key and low pressure right from the start unlike my experiences over the years in trying to purchase from Champion Chevrolet. Wayne knew his product, was personable and friendly and has become a friend. Buying a car is not my favorite way to spend my day; Wayne and the other folks at Reno GMC Buick Pontiac made me feel good about it. I would highly recommend seeing them. More

I took my older buick into this body shop for an oil change and regular check up and they were super fast, super curteous and very reasonably priced. They finished the oil change in less than 20 minutes change and regular check up and they were super fast, super curteous and very reasonably priced. They finished the oil change in less than 20 minutes and advised me of future fixes I will need and in what time frame I will need to get them fixed. Great job guys! More

Brought my GMC in for service 3 times over the same issue. The last time they charged me over $1,000, then refused to produce the parts that they said were replaced. I filed a complaint with the DMV issue. The last time they charged me over $1,000, then refused to produce the parts that they said were replaced. I filed a complaint with the DMV and they were cited. Now three months later and I'm getting the exact same error messages. Something is definitely wrong with this dealership. More

This dealership provided a very good overall experience. They were courteous and professional. Only slight drawback was amount of time we had to wait to sign the paperwork. We were not financing, but stil They were courteous and professional. Only slight drawback was amount of time we had to wait to sign the paperwork. We were not financing, but still had to wait our turn which caused some stress as we were driving back home (7 hours away) that same day. Ken did try to accommodate us to the best of his ability. We will and shall recommend this dealership to anyone looking for a new vehicle. More

We have been very satisfied with our salesperson we dealt with (Ken Lax). He is very friendly and asks if there is anything else he can do for us and answers any questions we might have. with (Ken Lax). He is very friendly and asks if there is anything else he can do for us and answers any questions we might have. More

I love my new Yukon XL SLT! Harold Solano and I had a I love my new Yukon XL SLT! Harold Solano and I had a great time working together to get this purchase (and trade in of my 2006 Denali XL) done in I love my new Yukon XL SLT! Harold Solano and I had a great time working together to get this purchase (and trade in of my 2006 Denali XL) done in record time! I had to pick up my kids and grandkids at the airport and I wanted to pick them up in a brand new, much cooler, Yukon! Thanks to Harold and everyone at Reno GMC. I am happy to be a part of their loyal customer base. More