Corwin Buick GMC Cadillac Reno

Nabil was great. He was very helpful. Wish I had have paid better attention to the tires. Uneven tire pressure, no green valve stem covers ( were they really filled He was very helpful. Wish I had have paid better attention to the tires. Uneven tire pressure, no green valve stem covers ( were they really filled) 50% tire wear?? More

Nabil is a babe. He is a wonderful person to deal with. I am impressed with his knowledge and for his kindness in helping me get the new truck I wanted. He is a wonderful person to deal with. I am impressed with his knowledge and for his kindness in helping me get the new truck I wanted. More

After buying 4 different vehicles from dealerships, this 5th one has by far been the best. If you're heading down there, ask to talk to Rich. Let me be clear, my 5-star rating isn't for the general serv 5th one has by far been the best. If you're heading down there, ask to talk to Rich. Let me be clear, my 5-star rating isn't for the general service one can expect to receive if you're calling in to get help with an issue you're having. This is very specifically for the excellent customer service I received from a professional salesman. Customer Service - this guy Rich has gone above and beyond when helping with this purchase. I'm not just talking help buying the vehicle, I mean top notch customer service post buying. To give some context, I had an issue with a recent purchase, called in to their main line and tried to get some help... It didn't go well. 2 weeks owning a vehicle, issue came up, was a month out to get it looked at. One call to Rich, got it taken care of in a couple days. Couldn't be more pleased with the situation. I get it, sometimes things go wrong, but when you got someone who sells ya a product, and then stands by it... any new vehicle purchase I make will be here with my guy Rich. More

If you're looking for a good time. .. Go in and see Rich!!! Probably the most fun I've ever had buying a new car. I wasn't sure what kind of vehicle I was even looking for when I arrive .. Go in and see Rich!!! Probably the most fun I've ever had buying a new car. I wasn't sure what kind of vehicle I was even looking for when I arrived there. Just knew I wanted out of my current one! After his energetic greeting, Rich took the time to take me inside to his desk first to find out everything that was important to me in a vehicle and find out financially where i wanted to be first before trying to get me into something i would of liked, but not been able to afford. Felt good getting to learn about eachother first! I guess it's part of the Corwin way. Rich found one with everything I was looking for in a pre owned vehicle!!! Couldn't be happier. Rich helped make the time waiting on paperwork fly by. Truth be told, I wouldn't of been sad if it took longer to buy my car. He's definitely easy on the eye's and looks great in those jeans and his boots! If I could give more than ☆☆☆☆☆'s I would! Probably won't see this Rich, but I'll be bringing my friends and family in your way soon! 😊 More

Corwin GMC Reno should be investigated by someone and teach their car managers about integrity. Tried to trade in an excellent truck with terms that the sales person said would “not be a problem”. Turns teach their car managers about integrity. Tried to trade in an excellent truck with terms that the sales person said would “not be a problem”. Turns out that wasn’t the case. Lost our business and will lose many other people’s business here when we tell everyone how awful this experience was. More

It was a very good experience buying a truck here. The sales person Gabby Epps did a terrific job. Very professional, and no xx. The sales person Gabby Epps did a terrific job. Very professional, and no xx. More

They handed over my keys to a fake transport driver who stole the vehicle. They took zero blame, never apologized, and offered no way to make it right. They took my $70,000 and said good luck. stole the vehicle. They took zero blame, never apologized, and offered no way to make it right. They took my $70,000 and said good luck. More

Corwin GMC Reno: A Missed Opportunity for a Memorable Experience As a discerning buyer, my expectations for a luxury vehicle purchase extended beyond the car itself. I envisioned a seamless and person Experience As a discerning buyer, my expectations for a luxury vehicle purchase extended beyond the car itself. I envisioned a seamless and personalized experience that reflected the investment I was making. Unfortunately, my experience with Corwin GMC Reno fell short of this ideal. While the initial purchase of my 2024 GMC Terrain AT4 was promising, the delivery process was disappointing. Contrary to our agreement for flatbed transport from Reno, NV, to Los Angeles, CA, the vehicle arrived with nearly 500 miles, driven rather than transported as promised. Corwin initially offered a solution for the excess mileage but ultimately handled the situation in a manner that contradicted our initial understanding. This unexpected change, coupled with a lack of clear communication, left me feeling disappointed and undervalued as a customer. Although the outcome was not what I had hoped for, I believe this experience highlights an opportunity for Corwin GMC Reno to improve its customer service and elevate the car buying journey. A luxury purchase deserves a luxury experience, one marked by transparency, integrity, and a genuine commitment to customer satisfaction. I encourage Corwin GMC Reno to strive for this level of excellence in all their future interactions. More

For a year and a half been trying to get a recall done and a door hinge replaced. I was told once the parts come in they will call. I have sent numerous emails with no reply. Took the truck for an oil cha and a door hinge replaced. I was told once the parts come in they will call. I have sent numerous emails with no reply. Took the truck for an oil change and told them what happened they explained they would order parts and let me know when they came in. Still nothing. Sent another email and actually got a reply from a nice man, who said the parts department would call me back and he would take this to his manager. Still, no reply back, no phone call. Emailed GM but never heard back from him either six months later. Might have to drive an hour plus, to another dealership. More

Corwin Buick Reno is the dealership experience we all wish we could have 100% of the time. I'm in California but I fell in love with a used car on their site. For three weeks, Harold took the time to ema wish we could have 100% of the time. I'm in California but I fell in love with a used car on their site. For three weeks, Harold took the time to email back and forth with me to answer every single question I had and send me pictures and videos of the car. When I finally made the decision to go pick up the car, he even offered to pick me up from the airport. Every single person at the dealership had a warm smile and a friendly attitude and it felt like they were there to support my buying a car, instead of the bully-into-purchase that I have usually experienced at other dealerships. Harold took me for a great, long test drive that allowed me to get a great feel for the car on different road types and speeds. The MOST important part to me is that their car inspection process is thorough and caring and they make sure the cars they are selling are in great condition and safe to drive. The 20 year old car I bought had an updated suspension and new belts and pumps, all repairs that were done by Corwin before they put the car out for sale. It drives like a dream now. Harold and the fellas were also extremely easy to talk to and they were happy to give me a fantastic deal when the time to buy actually came. It felt like I just went to Reno to hang out with friends and just happened to get my dream car out of it. The car itself is incredible! I drove it home through the winter storm I Tahoe and it handled like it was a brand new car instead of 20 yrs old. It has been a week and I'm still gushing about the whole experience, not to mention my excitement about my dope car. I fully plan to fly back to Corwin Buick Reno the next time my family buys a car. I trust them 1000%. More