Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO
Cortland, NY
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Devon Tuttle made this process very efficient and easy. Basically all of the paperwork was completed and ready by the time I arrived, making for a smooth buying experience. I would recommend him to anyone Basically all of the paperwork was completed and ready by the time I arrived, making for a smooth buying experience. I would recommend him to anyone looking to buy a Chrysler product. More
Marquis Staton provided excellent service! My jeep was ready to go on time and he provided fast and friendly service! I left a very happy customer! ready to go on time and he provided fast and friendly service! I left a very happy customer! More
Easiest vehicle purchase I've ever made. Outstanding customer service, keeping me up to date throughout the process. If you're looking for a new car or truck, be sure to give Marquis and Matt a call! customer service, keeping me up to date throughout the process. If you're looking for a new car or truck, be sure to give Marquis and Matt a call! More
Marquis was a wonderful salesman to do business with. Was very patient and professional. He took his time to find the vehicle that I wanted. Stayed in contact with me through the entire process. I will be ba very patient and professional. He took his time to find the vehicle that I wanted. Stayed in contact with me through the entire process. I will be back to do business with him again. Thank you again, it was a pleasure! More
Marquis was great to deal with. Treated us like a longtime customer even though it was our first time there. Well worth the hour drive. Will definitely return when our lease is ending. longtime customer even though it was our first time there. Well worth the hour drive. Will definitely return when our lease is ending. More
Excellent customer service. They do a great job working with customer to understand what they are looking for and what they can do to meet customer needs. with customer to understand what they are looking for and what they can do to meet customer needs. More
Pleasant, but not the most effective I sent an initial inquiry through the web portal, and noted that I prefer to conduct our initial work by email. I received several form letters after I sent an initial inquiry through the web portal, and noted that I prefer to conduct our initial work by email. I received several form letters after that initial contact, all asking me for my phone number. When Matt did directly reach out to me, I responded with an explanation of my request. I also sent a copy of that to Robin, who had been requesting my phone number. Matt replied and was courteous and professional. My ask was for a Jeep Gladiator with a diesel engine, an option that was anticipated but had not been announced. Matt said he would keep me informed. On July 10, Jeep announced the 2021 Gladiator would have the diesel option, and that customers could order the truck as of that date. Matt did not follow-up with me. Several other dealers did, and I have since purchased a 2021 Gladiator Rubicon with the diesel engine from another dealer. The Cortland folks were professional enough, but missed the key moment to land my business. More

