Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO

great customer service I worked with Mason Padron here and he was a great salesman. Knew the vehicle and showed us all the options we were getting ... thanks Mason ! I worked with Mason Padron here and he was a great salesman. Knew the vehicle and showed us all the options we were getting ... thanks Mason ! More

Excellent Service They are very friendly and helpful. They do a great job of getting you what you need and work with you to make your you feel like you are someone not They are very friendly and helpful. They do a great job of getting you what you need and work with you to make your you feel like you are someone not just a number. More

Horrible service department & lemon car I purchased my 2014 dodge dart from them in July 2014 with 44miles on it. First thing we noticed was a horrible loud screech or squealing when you Exc I purchased my 2014 dodge dart from them in July 2014 with 44miles on it. First thing we noticed was a horrible loud screech or squealing when you Excellerated. We were originally told that was normal. Finally my fiancée contacted them and told them this wasn't normal. First time in shop they found nothing wrong could not duplicate noise. Second time in shop they replaced transmission. Third time in shop (same issue) they replaced complete exhaust system. All this was before 1500miles. The loud squealing screeching noise went away but not completely. We took it back in because the car got extremely loud it sounds like a diesel engine running and it shakes at highway speeds. We were told that nothing was wrong and they could no longer help us. So here I am with a car that sounds horrible, shakes at highway speeds (sometimes), also because after they did the transmission they didn't do an alignment it now needs an alignment as it pulls, new brakes, new calipers, new tires, and new rotors. It also is leaking or burning oil (pretty sure burning). You can not turn the AC on anymore as it goes through gas an extremely high rate. You cant use the manual shifting as it will slam into gears when you shift. This car has less than 7k miles on it. We will never be going back to here to buy a vehicle again. We are stuck with a car that junk and a lemon that is way over priced as its value dropped $14k in less than a year. Very very disappointed in this dealership and Chrysler in general. I do hope they decide to make it right but we have been trying to get somewhere with Chrysler for months with no luck. More

Efficient, knowledgable service. My first time at this dealership and had a great experience. Interactions were efficient and everyone - from my sales rep Mason to Darin in finance My first time at this dealership and had a great experience. Interactions were efficient and everyone - from my sales rep Mason to Darin in finance - delivered professional service. More

Excellent sales and service Tom has always been there for us. We have worked with him for the last 4 vehicles purchased from here. He walked us through the vehicle and all of t Tom has always been there for us. We have worked with him for the last 4 vehicles purchased from here. He walked us through the vehicle and all of the options that came with our Jeep. Service is always responsive and courteous and looks out for the customer. Darin was a pleasure to work with and made financing a breeze. We highly recommend Cortland Chrysler. No pressure, just a good friendly atmosphere. More

Pleasant Experience The young man I dealt with was attentive, asked good questions and was responsive when I needed him. He took his time to explain features on the vehi The young man I dealt with was attentive, asked good questions and was responsive when I needed him. He took his time to explain features on the vehicle. He was honest when he was not sure about something and got the answer for me. I felt I was well taken care of. I like the fact that I was introduced to the service manager. That was a nice touch. More

Highly Recommend This Dealership This is my second Jeep purchase in two years and I always feel comfortable dealing with Tom Caforio and Darin Colangelo. The personal one-on-one conn This is my second Jeep purchase in two years and I always feel comfortable dealing with Tom Caforio and Darin Colangelo. The personal one-on-one connection that Tom gives to his customers is outstanding. He always remembers my name, as well as personal information about me, making me feel like he is really listening when I speak. Thanks Tom and Darin for another wonderful experience! More

From Long Island to deal with Cortland Jeep From the moment I stepped out of my car in the Cortland Chysler Jeep lot, Mason Padron made me feel like we working together to find my new car. I kne From the moment I stepped out of my car in the Cortland Chysler Jeep lot, Mason Padron made me feel like we working together to find my new car. I knew while walking from my car and into the dealership for the first time, I would be returning from Long Island to make the purchase as we had to locate my 2015 Cherokee Limited. I also had the pleasure of working with Darin of the finance department whos expertise only complimented the work that Mason had already done. The service manager was kind enough to go over a few tips on maintenance and pop on the new wheel locks right on the spot. Hats off to a great team. I will be back for the second jeep I mentioned I need soon. Thank you Cortland Chrysler Jeep, Bob Quattrock More

Excellent customer serivce After finding another dealer unsatisfactory in customer service, I went to Cortland Chrysler although it's a bit out of my way, and am I glad I did. E After finding another dealer unsatisfactory in customer service, I went to Cortland Chrysler although it's a bit out of my way, and am I glad I did. Excellent service, extremely knowledgeable staff, and friendly. Very relaxed atmosphere, The whole package. Their prices were extremely reasonable. And I love my Chrysler 200 Touring! More

2015 Sahara Jeep Wrangler This is my 5th Jeep Wrangler that I have purchased from Cortland Chrysler. Tom Caforio was my salesman for all of them. He is awesome, he once aga This is my 5th Jeep Wrangler that I have purchased from Cortland Chrysler. Tom Caforio was my salesman for all of them. He is awesome, he once again helped me choose the "best" color for my new jeep! Everyone at Chrysler is friendly and so helpful. I would definitely recommend Chrysler and tell them to ask for TOM! More