Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO
Cortland, NY
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Exceptional Very pleased. No pressure or hard ball tactic. This sales individual is someone I look forward to doing business with always. And think other dealers Very pleased. No pressure or hard ball tactic. This sales individual is someone I look forward to doing business with always. And think other dealers should learn from this dealership More
Communication I purchased a vehicle from these guys and wasn't satisfied with it being that the salesman lied to me in order to sell the vehicle. We couldn't resolv I purchased a vehicle from these guys and wasn't satisfied with it being that the salesman lied to me in order to sell the vehicle. We couldn't resolve the issue in house, so I got an email from Mr. Geiger concerning the quality of my purchase. I called him and left him numerous messages and he never got back to me. I feel as though, once they make the money, they're done with you all together. Don't waste your time if you're thinking about making a purchase here at Cortland. More
9 Years of superior customer service Bought my first Jeep in 2008 with CCDJ. The service team did 99% of the maintenance on it for the 8 years that I owned it, 2008 to 20016. I traded t Bought my first Jeep in 2008 with CCDJ. The service team did 99% of the maintenance on it for the 8 years that I owned it, 2008 to 20016. I traded the 2008 in for a 2017 model, an upgrade. I pledge to continue to work with them until they get rid of me. The service team is second to none. Dan and Ron have been so helpful to me over the years, I cannot express how much it means to me to be able to work with these guys so easily. Everyone at Cortland Chrysler Dodge Jeep is a family. And they all treat you as if you are a part of it. More
Good Sales Person , and Sales Mgr. I enjoyed buying my vehicle, Mason was my sales rep, did a great job for me. Everyone I met there is very helpful and has great customer service ski I enjoyed buying my vehicle, Mason was my sales rep, did a great job for me. Everyone I met there is very helpful and has great customer service skills, So far I'm happy with Cortland Chrysler, I Recommend them. I look forward to working with the Service Dept. They where friendly when I met them. Thanks again, Lee More
Car salesman lied to make a sale Long story short, I traded in a car for a newer one which the car salesman told me had navigation in it. I didn't bother to check because my car was s Long story short, I traded in a car for a newer one which the car salesman told me had navigation in it. I didn't bother to check because my car was so similar to it, I assumed that it did. After making the purchase and getting ready to leave, I noticed that it didn't have nav and I notified the salesman. He said "I could've sworn it had nav in it", and then went on to say "Just hook up your Bluetooth and use the map on your phone". If I wanted to use my phone for a map, I would've done just that. After speaking to him on the phone later, he said it'"" be $495 if it can be upgraded to have nav. If I would've known that, I wouldn't of had purchased the vehicle. It was his mistake and I feel as though he should've fixed it. I regret even going to this place, not to mention it was a 2 hour ride. More
Just bought a 2016 Jeep Cherokee My sales person was Mason he did. A outstanding job I have recommend. This dealership. Out standing. And the financial man to help me he was outs My sales person was Mason he did. A outstanding job I have recommend. This dealership. Out standing. And the financial man to help me he was outstanding More
Very Professional this was my second vehicle I bought there. matt was very helpful and knowledgeable. made my decision very easy. very pleased with the purchase experie this was my second vehicle I bought there. matt was very helpful and knowledgeable. made my decision very easy. very pleased with the purchase experience from start to finish. I couldn't ask for better treatment, assistance, and guidance and, after my decision, darin, the sales manager, made the completion of required paperwork, a painless and efficient experience. I am very very happy dealing with the entire team at Cortland Jeep! Johnnie More
Tom Caforio did a super job again. This was our 2nd time we bought a new Dodge Caravan from this dealership. Tom has always been good with us, His approach was never too pushy but consi This was our 2nd time we bought a new Dodge Caravan from this dealership. Tom has always been good with us, His approach was never too pushy but considerate of our needs/desires. More
Tom Caforio did a great job! We recently bought a new vehicle here, and Tom was very helpful, knowledgeable, and considerate. He was not pushy, and is experienced in the industry We recently bought a new vehicle here, and Tom was very helpful, knowledgeable, and considerate. He was not pushy, and is experienced in the industry and with people. He made the buying process very enjoyable and we are quite happy with the vehicle. More
Tom Caforio Professional and Personal I recently bought my 4th Jeep Grand Cherokee from salesman Tom Caforio at Cortland Chrysler Dodge Jeep. He is always professional and personal. He off I recently bought my 4th Jeep Grand Cherokee from salesman Tom Caforio at Cortland Chrysler Dodge Jeep. He is always professional and personal. He offered a very fair price on my trade in and price on the 2016. Thanks Tom! I'll be back in a few years! More