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Cortese Ford Lincoln - Service Center
Rochester, NY
1,261 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,261 Reviews of Cortese Ford Lincoln - Service Center
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April 18, 2019
Great customer service, nice people Great customer service and nice people. They are quick to take care of your car. And after they are done servicing your vehicle, the mechanic explains Great customer service and nice people. They are quick to take care of your car. And after they are done servicing your vehicle, the mechanic explains anything else that could need service soon on your vehicle. I love Ford! More
by areyesjr81
Verified CustomerEmployees Worked With
Other Employees :
Shane Chapin, Victor Bay, Jeff Cooper
April 17, 2019
Work completed and on time Had my 2015 in for inspection, oil change, tire rotation. Car was ready right on time and all work completed satisfactorily. Service personnel were Had my 2015 in for inspection, oil change, tire rotation. Car was ready right on time and all work completed satisfactorily. Service personnel were friendly and courteous. More
by krivenburgh
Employees Worked With
April 16, 2019
Service Customer service was great everyone was very helpful. The only downside was the communication about the rental. Other than that, Darren was awesome! T Customer service was great everyone was very helpful. The only downside was the communication about the rental. Other than that, Darren was awesome! Thank you More
by wright.dasia
Employees Worked With
April 16, 2019
Fast oil change Great service! I would recommend the service department at Cortese Ford, Only in for oil and filter change . I was in and out in no time !! Great service! I would recommend the service department at Cortese Ford, Only in for oil and filter change . I was in and out in no time !! More
by ROCHMOM
Employees Worked With
Al Rosetter
April 15, 2019
Wish I had more detail I guess I had signed up for a service that I didnt need.. i thought I had signed up for an inspection which is usually $20 and I asked for a tire rota I guess I had signed up for a service that I didnt need.. i thought I had signed up for an inspection which is usually $20 and I asked for a tire rotation too. When it was time to cash out it was over $60.. i wish when checking in they had reviewed what services I was getting. I feel like I had unnecessary work done More
by leannelovesserj
Employees Worked With
I dont remember who it was
April 12, 2019
Great Service Great service! I would recommend the service department at Cortese Ford, for all your vehicle needs of any make and model. Patrick and his team are ou Great service! I would recommend the service department at Cortese Ford, for all your vehicle needs of any make and model. Patrick and his team are outstanding! More
by MICHAELCUMBIE72
Employees Worked With
April 09, 2019
Great service! Always a pleasure to visit and have work done on my car! Everyone in service all the way to Keith Osier the manager are great! Thanks Al Rosetter for Always a pleasure to visit and have work done on my car! Everyone in service all the way to Keith Osier the manager are great! Thanks Al Rosetter for getting me in and out in no time:) More
by lashandacastel
April 09, 2019
Easy recall fix There was a recall on my vehicle. They got me in quickly for an appointment and they finished with my vehicle in about an hour. No one tried to sell m There was a recall on my vehicle. They got me in quickly for an appointment and they finished with my vehicle in about an hour. No one tried to sell me anything or anything like that. It was just in and out and my recall fixed. More
by g
Employees Worked With
darren vanorden
April 08, 2019
Friendly and informative staff I've been bringing my Ford vehicles to Cortese for service since at least Y2K and I've always had great service. Keith, Patrick and Darren always keep I've been bringing my Ford vehicles to Cortese for service since at least Y2K and I've always had great service. Keith, Patrick and Darren always keep me updated and call to explain repairs before they are started and when possible, try to help me save a few dollars along the way. Thank you for excellent customer service! These guys ROCK! More
by Feddy284
April 06, 2019
Service excellent as usual Routine "stuff" --NYS inspection and The Works.Found that it needed some brake work, did not come as a surprise. Old care not many miles. Routine "stuff" --NYS inspection and The Works.Found that it needed some brake work, did not come as a surprise. Old care not many miles. More
by akelly4
Employees Worked With
Darren VanOrden Service advisor
