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Cortese Ford Lincoln - Service Center

Rochester, NY

4.6
1,260 Reviews

1,260 Reviews of Cortese Ford Lincoln - Service Center

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June 06, 2018

Front end work Patrick was very helpful and friendly. He was able to get our Ford F 150 in for service early even though his team was very busy. More

by wil.rocha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Valenti
June 05, 2018

Kind and quick service. This is the only place I ever have my vehicle serviced because an exceptional job is always done. I know my vehicle is well taken care of and I am tr More

by MLASP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Cortese Ford Lincoln responded

Glad to hear it Mariah! We're always trying to make all our customers feel the same level of confidence you have in us! Thank you very much, Ron

June 04, 2018

Oil change, tire rotation, inspection, and recall I had an oil change, tire rotation, NYS inspection, and recall all to be handled. They were able to do it all in a little over 40 minutes. I am really More

by emily1186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AL
June 04, 2018

Oil Change, Fixed Windshield, and Great Service Donna was terrific helping schedule a convenient appt date & time. Also, Darren and his staff are fantastic. They were helpful, courteous, and quick. More

by mcginnisre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden, Donna Spofford
June 01, 2018

Great job on multiple recalls I had to schedule multiple recalls along with service and they were able to accommodate everything. Darren is always great and Burt sold me my awesom More

by nohow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Burt Lyon
June 01, 2018

In and Out quickly - No problem. Access into service a little tricky for bigger pickups. Once in all was great. Quick service ( NYS Inspection) Out quickly - no issues, no concerns. S More

by jrhand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al last name unknown.
Jun 02, 2018 -

Cortese Ford Lincoln responded

Thanks for the opportunity John, expect the that same level of service each and every time here at Cortese Ford! Ron

June 01, 2018

1st Oil Change Brought our Edge in for it's first oil change, everyone I encountered while there was friendly and courteous, and the service was quick! Done in less More

by irene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jun 02, 2018 -

Cortese Ford Lincoln responded

Thanks for the kind words. We're always trying harder! Ron

May 25, 2018

Truck Service We have both our 2016 Edge and our 2013 F-150 serviced at Cortese, and have since both were new because of their excellent service. More

by bpursati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2018 -

Cortese Ford Lincoln responded

Thank you Beatrice, it's definitely a pleasure serving customers like you! Ron

May 24, 2018

Excellent service Work is done timely and the service team is flexible. They are keeping my ride running and expect to have it for many years to come. More

by FREDERPJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018

Great Service My experience has always been excellent for every visit for service. The work on my car is always accomplished correctly on the first visit and any ex More

by sagseg1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Vanorden
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