Cortese Ford Lincoln - Service Center
Rochester, NY
1,261 Reviews of Cortese Ford Lincoln - Service Center
Courteous and friendly service Courteous, respectful and friendly service from Darren and all the staff. Length of time in the service area was close to the expected time frame. Com Courteous, respectful and friendly service from Darren and all the staff. Length of time in the service area was close to the expected time frame. Comfortable service area. More
tire light is on Darren “whose name is not listed below” VanOrden and a mechanic dude with black glasses helped me out. great guys. answered all my questions I walke Darren “whose name is not listed below” VanOrden and a mechanic dude with black glasses helped me out. great guys. answered all my questions I walked out with confidence that my car is safe. I’ll be back in few months to see Darren about tires and it’s great to spend a minute with Tommy It was a beautiful blue sky day More
Warranty services Fast and friendly. Good waiting area with WiFi so I could work while I waited. Would recommend dealership to friends and family. Good reminder syst Fast and friendly. Good waiting area with WiFi so I could work while I waited. Would recommend dealership to friends and family. Good reminder system More
Comfortable, I trust them I have been coming to the dealership since I purchased the vehicle. Darren and his team always make me feel like one of the family and welcome. I tr I have been coming to the dealership since I purchased the vehicle. Darren and his team always make me feel like one of the family and welcome. I trust him and he takes my concerns seriously. I would bring any car I own here. I know that I will get an honest job done. More
on time professional they did my service They did my service when scheduled and professionally they were polite and efficient when I called to schedule they gave me a time that was convenient They did my service when scheduled and professionally they were polite and efficient when I called to schedule they gave me a time that was convenient for me More
Absolutely no stress, easy visit Spoke with Darren on a Wed to schedule first oil change on new Flex, expecting to wait for a week. He was so personable and friendly and said “how abo Spoke with Darren on a Wed to schedule first oil change on new Flex, expecting to wait for a week. He was so personable and friendly and said “how about tomorrow morning! I was pleasantly surprised. He remembered my vehicle when it was on the lot and how much he liked the color combo and the black wheels. When I arrived the next morning and pulled in, he met me at my car, explained how long it would take and directed me to the waiting area. It was done in less time than he said and gave me suggestions for when to have oil changed again. Overall great experience, specifically because of Darren! More
Inside cleaning Was not completely satisfied with job done. Seat look like they never got cleaned. They was a scratch in the inside trunk that was not there. Was not completely satisfied with job done. Seat look like they never got cleaned. They was a scratch in the inside trunk that was not there. More
Great job! Patrick was on top of my recent service call from the very beginning. Couldn’t be happier! I’d bring my car to Cortese for service again! Patrick was on top of my recent service call from the very beginning. Couldn’t be happier! I’d bring my car to Cortese for service again! More
Great service I have never had a problem at Cortese Ford. The staff is always courteous and quick to answer any questions or address any concerns. The waiting room I have never had a problem at Cortese Ford. The staff is always courteous and quick to answer any questions or address any concerns. The waiting room is comfortable. The wait wasn’t long. I appreciate that I can call and get an appointment without having to wait several days. More
Great job. Bought 3 cars from tom ciavarri and will use him again. Brought truck in today for a oil change and a service and got me in and out in under a hour. Bought 3 cars from tom ciavarri and will use him again. Brought truck in today for a oil change and a service and got me in and out in under a hour. All service personal very friendly and helpful. More