Cortese Ford Lincoln - Service Center
Rochester, NY
1,261 Reviews of Cortese Ford Lincoln - Service Center
Great job Making an appointment was easy, the wait was almost nothing and the service personnel were very friendly. I live in Avon and have been taking my truck Making an appointment was easy, the wait was almost nothing and the service personnel were very friendly. I live in Avon and have been taking my truck to GV Ford but most of the time I have to return to have something they did wrong fixed. It makes driving into Henrietta not so bad. Thank you, and I'll be back. More
It was excellent They got me in on time they finish my truck and satisfactory time I'd like the idea that I get a text asking me if I have any questions They got me in on time they finish my truck and satisfactory time I'd like the idea that I get a text asking me if I have any questions More
Patrick & team were fantastic! Definitely a 5 STAR experience! Quick and clean and I had the caffeine! I would and do recommend this Service Center to everyone! Thanks Patrick and c Definitely a 5 STAR experience! Quick and clean and I had the caffeine! I would and do recommend this Service Center to everyone! Thanks Patrick and co. More
My F150 Patrick Z. And his technicians treat me as if I’m their only customer when I come in for service. Patrick takes time to discuss and explain all my veh Patrick Z. And his technicians treat me as if I’m their only customer when I come in for service. Patrick takes time to discuss and explain all my vehicle needs, even on their busiest days. Everyone makes me feel like part of the Cortese family, keep up the great work guys! More
2007 Freestyle need a strut, half shaft, and motor mount fix service as as I expected it to be, or I would not have been dealing with this location for over 40 years. if I have an issue and bring it up to Darre service as as I expected it to be, or I would not have been dealing with this location for over 40 years. if I have an issue and bring it up to Darren VanOrden it's taken care of. More
2013 Ford Taurus Service work on used car. Dealership did warranty work on waterpump. 100,000 tuneup was preformed at my request and sparkplugs, airfilter, and cabin a Service work on used car. Dealership did warranty work on waterpump. 100,000 tuneup was preformed at my request and sparkplugs, airfilter, and cabin air filter. More
Excellent Service Great service! I was able to schedule a time and date for my convenience on-line. The service advisor took the car in advised that technicians would b Great service! I was able to schedule a time and date for my convenience on-line. The service advisor took the car in advised that technicians would be in shortly. I went to the lounge which was very nicely laid out and clean. Because the repairs was going to take a few hours, I was able to be shuttled home and back at my convenience. More
Great service I recently leased a Ford Escape. The CD player was not working. My service team member ordered a replacement. It was installed within a few weeks and I recently leased a Ford Escape. The CD player was not working. My service team member ordered a replacement. It was installed within a few weeks and everything is great. Darren treated me with respect and made every effort to meet my schedule and make my visit to Service comfortable. I would highly recommend Cortese Service to any Ford owner. More
Recall work I took my car in for an involved recall. It was originally scheduled for two full days, but ended up being a week and a half. I did get a rental vehic I took my car in for an involved recall. It was originally scheduled for two full days, but ended up being a week and a half. I did get a rental vehicle which was appreciated. This went over the weekend driving a vehicle I was not accustomed to. Although it had some interesting features I now wish I had on my car. More
Always Great Service All of the guys are great to me and treat me as I am their best customer and always assure I am taken care of. They are Very Efficient and Honest! All of the guys are great to me and treat me as I am their best customer and always assure I am taken care of. They are Very Efficient and Honest! More