Cortese Ford Lincoln - Service Center
Rochester, NY
1,237 Reviews of Cortese Ford Lincoln - Service Center
Touch up/Doll up Darren took care of this service with the usual great service that we always get from him and the staff at Cortese Ford. Whatever the problem he/they Darren took care of this service with the usual great service that we always get from him and the staff at Cortese Ford. Whatever the problem he/they take care of it. We have been having our vehicles serviced here for over 40 years and we will keep taking our vehicles there. Darren's name is not below but he gets 5 stars also. More
Excellent work The service was done in the promptly in the time that I was promised. I am happy that the work was done completely and all of the service people were The service was done in the promptly in the time that I was promised. I am happy that the work was done completely and all of the service people were very polite and helpful. Primary contact was: Al Rosetter who is not listed below. More
Ongoing issues still not resolved! I bought a new 2018 Ford from this dealership in March and brought it in twice for the same issue. After my most recent visit, the issue is still occ I bought a new 2018 Ford from this dealership in March and brought it in twice for the same issue. After my most recent visit, the issue is still occurring and they claim they are unable to replicate the issue. Terrible service. More
Great service Although service was great I did not get a chance to personally meet my service advisor but he did great job with keeping me informed an up to date w Although service was great I did not get a chance to personally meet my service advisor but he did great job with keeping me informed an up to date with service. thought the service advisor that did assisted me was rude 1. service advisor did not acknowledge me when I walked through door 2. He was on what sounded like an personal call on his cellphone for about 5mins before assisting me 3. Poor customer service More
Oil Change Most recently had an oil change on an Explorer. This was not my first service performanced by Cortese as I have used them several times in the past fo Most recently had an oil change on an Explorer. This was not my first service performanced by Cortese as I have used them several times in the past for my previous car. The service is always performed as expected and the staff is friendly. Additionally, the cost of service is definitely fair for the quality of work performed. I highly recommend!! More
Two flat tire repairs Cortese ford and all of it's employees has always taken excellent care of my vehicles for years. They always get me in on a timely fashion and there Cortese ford and all of it's employees has always taken excellent care of my vehicles for years. They always get me in on a timely fashion and there are never any unexpected charges. More
Patrick was very courteous. Called in a timely matter to let me know what was needed and service was completed as he stated over the phone. Very friendly to deal with and profess Called in a timely matter to let me know what was needed and service was completed as he stated over the phone. Very friendly to deal with and professional. More
Professional Courteous and professional always great service with the team. Patrick Zimmerman always does a excellent job. I have recommended the cortese group t Courteous and professional always great service with the team. Patrick Zimmerman always does a excellent job. I have recommended the cortese group to sereral people and would do so again More
Satisfied. The service was great. I got a much needed inspection in addition to my oil change. It would've been great to get the inspection for free since I am l The service was great. I got a much needed inspection in addition to my oil change. It would've been great to get the inspection for free since I am leasing the vehicle but it was a discounted price, so I am okay with that. Overall I am a satisfied customer. More
State inspection Easy on-line scheduling , good convenient location, quick reliable service and great customer service.... Patrick is always quick to acknowledge your Easy on-line scheduling , good convenient location, quick reliable service and great customer service.... Patrick is always quick to acknowledge your arrival. What more can you ask for. More