Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Ford Lincoln
Rochester, NY
2,316 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 12, 2024
I called customer service after request for review and
told them they wouldn’t want it. After a month run around as follows I am totally done with them. I don’t complain but worst service I’ve ever exper
More
by nmccar56
Employees Worked With
Other Employees :
Nicole in service was the worst. Acted nice and answered my questions and then clearly didn’t communicate or follow up on anything she said
December 06, 2024
We never met John Cortese however Massimo Notarpasquale
was very kind and helpful. We had a good experience while purchasing the truck.
More
by stephensweezy
Verified Customer
Verified Customer
December 02, 2024
Appointment at 08:00 for an oil change and mount (4)
tires on loose wheels with no wheel balance requested. Was told maybe 2 hour wait, which was reasonable.
Didn't leave until 13:00. They ended up doi
More
by ed
Verified Customer
Verified Customer
Employees Worked With
unknown
Dealership Inventory (284 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Children's Play Room
- Cable TV
- Free Coffee
- Free Drinks
- Free WiFi
- Vending Machines
- After Hours Drop-Off
- Shuttle Service
- Rental Car Service Onsite
- Authorized Parts Store
- Instant Financing
- Pet Friendly
- Television
- Drive-In Service
