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Cortese Ford Lincoln

Rochester, NY

4.5
2,403 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,403 reviews

April 02, 2026

everything was great I didn't get my rewards points found out. they had the wrong email so Zach changed it and now I'm getting my points he was very professional More

by TAFTROBIN22
Workmanship
Recommend Dealer
Yes
Employees Worked With
zack
March 18, 2026

Can't say enough good things about this dealership! I had such a great experience with Cortese Ford in Rochester NY I went right back for to buy 2 additional trucks to update some of our fleet vehicles More

by John M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Vito - Sales
Mar 24, 2026 -

Cortese Ford Lincoln responded

John, thanks for the 5 star review, we appreciate your business.

March 16, 2026

As always, Cortese Ford provided quick, efficient, and proficient service to my vehicle. I will continue to bring my service needs to Cortese. More

by tez14623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2026 -

Cortese Ford Lincoln responded

Thanks for taking the time to give us your feedback and we appreciate your business.

March 02, 2026

I had an excellent experience at Cortese Lincoln! ! My salesman Rico actually listened to my needs and took very good care of me. I felt like I was in good hands from the very beginning ! More

by johnpiecuch3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rico
Mar 05, 2026 -

Cortese Ford Lincoln responded

Thanks for the great review...we appreciate your business.

February 26, 2026

The employees here are always professional and courteous. They help me without fail every time I need any assistance. This is an update to my already stellar review of this location, I feel it’s necessary to More

by erickgordon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Coon
February 23, 2026

Great service! ! Timely and professional. The team is great to work with. Thanks for your help. More

by ndiggsoglesby
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

Cortese Ford Lincoln responded

What kind words...we appreciate your business.

February 17, 2026

The work as completed well and I have had no issues since. It did take a bit longer than expected and cost a bit more than expected but you can tell that Cortese cares about their customer service. More

by JACATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Coon
Feb 17, 2026 -

Cortese Ford Lincoln responded

Hi Jake, thanks for taking my call today. I am glad to have had the opportunity to work with you and come to a conclusion that worked for you. We are grateful for your business.

January 15, 2026

Very convenient for me to drop off my vehicle and come back later here around close, so that's what I always do. Prices are always in line with what I expect; that is to say on the higher side of average More

by sch5387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2026

The service department as always is very professional. Darren, in particular, is caring and understanding More

by red380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2026

Communication between me and the service center was difficult. I attempted to call and calls wouldn't go through and texts would go unanswered. More

by regrzejka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
Jan 09, 2026 -

Cortese Ford Lincoln responded

I apologize for the lack of communication...we value you as a customer and will continue to strive for excellence. Please give me a call if this is an option. Michelle @Cortese Customer Relations 585-277-3241

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