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Cortese Ford Lincoln
Rochester, NY
2,370 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,370 reviews
August 28, 2025
I was well taken care of ,I purchased a Ford edge and I love it. My sales guy Massimo Notarpasquale was really good to me ,he went above and behind to make sure I was happy. I would refer anyone to Cortese love it. My sales guy Massimo Notarpasquale was really good to me ,he went above and behind to make sure I was happy. I would refer anyone to Cortese. Also the financial guy was great Darren. Made the process go so smoothly. More
by marlene_poole
August 23, 2025
I have bought 2 Mercury and 7 Lincolns over the years. Wayne has been one of the best people I’ve ever dealt with at Cortese. He’s very knowledgeable, friendly and very courteous and pleasant to work with Wayne has been one of the best people I’ve ever dealt with at Cortese. He’s very knowledgeable, friendly and very courteous and pleasant to work with.. over the years, I’ve had lots of cars maintained through Cortese with good results. But my last two experiences have caused me to say Corti has come to an end for me. I’ve had two bad experiences with one of the tec. Few months back I had a window problem and it needed a new relay installed. I paid for the relay. They said it would be in in a few days, 4 weeks later I called to find out if the part ever came in. Lo and behold, an hour later I get a call saying it just came in. This last time I had an engine light come on. I know what the problem was but they went ahead and did diagnostics and then told me I needed a new battery which was gonna cost almost $400. I said I could get a cheaper one that was better And the backwoods female tech tells me that I’ll have to have another diagnostic done for another $200+ before the work is done for the engine light. Sorry to say but I think Cortese is going down on there service anymore. My days of giving my money to Cortese has come to and end. A lot better places out there with better service. I’ve dealt with John Cortese directly a couple times and he is a very pleasant and nice person to talk with. Going to miss most people, but not the one that I dealt with the last few times. She needs to learn how to deal with people with a smile once in a while or better yet get another job. More
by richned
Employees Worked With
NW
August 12, 2025
I was made to feel like I was wasting people’s time there. Headphones were broken and I was told they will not fix or replace them. Salesman was nice but his hands are clearly tied. Vehicle was filthy there. Headphones were broken and I was told they will not fix or replace them. Salesman was nice but his hands are clearly tied. Vehicle was filthy upon delivery. Sales manager not very friendly or willing to work with you. More
by john0789
Verified CustomerAugust 07, 2025
Just wanted to say thank you to Darren Van Doren for his assistance in getting my trailer plug on my 2022 Ford F150 sorted out. It took several appointments but they got it figured out. Thank You, John Gu assistance in getting my trailer plug on my 2022 Ford F150 sorted out. It took several appointments but they got it figured out. Thank You, John Gurtler More
by jgurt56
Employees Worked With
August 04, 2025
Always friendly, keeps you informed of your auto status while providing good service quickly accurately while providing good service quickly accurately More
by dbRoc
Employees Worked With
July 31, 2025
This dealership is compromised of the people who work there. Wether it's Sales, Customer service or the Repair Shop. I've always received kindness and courtesy and thoughtfulness. I would highly recommen there. Wether it's Sales, Customer service or the Repair Shop. I've always received kindness and courtesy and thoughtfulness. I would highly recommend it! More
by bnicety2me
July 30, 2025
Great customer service, all the service crews were knowledgeable and made sure that all my needs were met. thank you. knowledgeable and made sure that all my needs were met. thank you. More
by TONY33FIRST
July 29, 2025
Cortese Ford Service did an excellent job fixing my broken screen display and regular service maintenance. The people at the shop are all very friendly to work with. Thank you for another great exper broken screen display and regular service maintenance. The people at the shop are all very friendly to work with. Thank you for another great experience. More
by Marie
Employees Worked With
July 29, 2025
I was in today and had the pleasure of working with Selena Flesch. She was very helpful and friendly. She worked with me to get me the payment range i wanted to stay in. This is the second vehicle m Selena Flesch. She was very helpful and friendly. She worked with me to get me the payment range i wanted to stay in. This is the second vehicle my husband and I have purchased from Cortese and will definitely be going back when the time comes for another new vehicle. I will also be recommending Selena to my friends and family who are in need of a new vehicle. More
by peachs14619
Employees Worked With
Selena Flesch
July 23, 2025
Easy to schedule an appointment. Employees are all friendly and helpful. Best experience I have had at a dealership. Zach fixed a problem numerous other techs could not, and quickly! Employees are all friendly and helpful. Best experience I have had at a dealership. Zach fixed a problem numerous other techs could not, and quickly!! Awesome service! More
by 357magzman
