Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,226 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Yesterday I picked my car up after having the front control arm recall completed which does not cover the alignment that they reccomend and today part of my front end came apart making my car not drive control arm recall completed which does not cover the alignment that they reccomend and today part of my front end came apart making my car not driveable. I am thankful I wasn't traveling on the expressway when this happened. I hope they take care of this correctly and in a timely fashion. More
Drove an hour out to get routine maintenance that was covered under warranty, never had to pay at my old dealership James Mitsubishi Hamburg. I distinctly remember not paying for the same services last y covered under warranty, never had to pay at my old dealership James Mitsubishi Hamburg. I distinctly remember not paying for the same services last year at my old Mitsubishi dealership. But for some reason I was asked to pay for the same services this past Wednesday. More
Great team at this location, Rob is usually the one I deal with and he always makes the visit smooth from start to finish. Awesome location. deal with and he always makes the visit smooth from start to finish. Awesome location. More
Having purchased 3 cars from Cortese for sure I will trust them to take excellent care of all maintenance and repairs which they just did. trust them to take excellent care of all maintenance and repairs which they just did. More
I was trying to be upsell to get new brakes I didn’t really need. I asked for the thickness of the pads I didn’t get an answer. really need. I asked for the thickness of the pads I didn’t get an answer. More
Very friendly no pressure worked with salesperson Richard riola and got the numbers I wanted . Excellent people in the service department also. My wife and I haven’t bought a new vehicle in twenty years .It riola and got the numbers I wanted . Excellent people in the service department also. My wife and I haven’t bought a new vehicle in twenty years .It was worth the wait More
Thank you for making this a great experience ,I will tell my friends about the quality of work. And the customer service. Thanks to Dave ,Gary and Lisa. my friends about the quality of work. And the customer service. Thanks to Dave ,Gary and Lisa. More
I was disappointed that the problem (rodent damage to 4WD transfer case wiring) was not covered by warranty. However, Mark and Mike got it repaired quickly and also did some extra work to prevent the proble transfer case wiring) was not covered by warranty. However, Mark and Mike got it repaired quickly and also did some extra work to prevent the problem from happening again. More