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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,223 Reviews

1,223 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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August 16, 2018

300 C door handle repair,, Again the job was done to perfection..and with great people surrounding me,,always a great experience..all the service writers are top shelf and the More

by vinjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Young,, Lisa Ladelfa,,the parts guys,,and the other service writers...even the cashier was great..
August 16, 2018

Durango factory recall. Quick excellent service, always. The Durango needed a factory up date, set an appointment for a week later, went in and had it done. That’s it the bes More

by jgill2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Sales and seevice Great to work with great pricing great follow up; friendly and responsive; east to deal with; glad i chose them as the dealer; got the deal done More

by TrackhawkJSK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Rocco Muffoletto
August 14, 2018

Professional work done at a reasonable cost. Gary takes great care of his customers, and his team does a wonderful job in a timely manner. Continuously pleased with the Cortese Service Department More

by katia.rivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2018

Services for my 05 300C,,2 visits,, Cortese is a cut above most dealership services,, the entire staff is courteous and so knowledgeable ,,Lisa L...Luke and Tim the service writers and r More

by vinjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa L...Tim young and Luke [ don't know his last name,]...great folks,
August 09, 2018

Great! The Service Department is usually great! Although Collision repair did NOT impress me last year. It took forever to get my car back. The excuse wa More

by erin.schrader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and the service guys are great!
August 03, 2018

Chrysler experience Friendly competent service personal. Work is completed in a timely manner. Waiting rooms are always clean, and plenty of coffee for those who would wa More

by jodo1149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2018

Great ! Quick and easy ....came in same day I reported the problem and they fixed in in just a few hours ! Bob Harmor arranged a loaner for me too ! More

by Bert maggio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner
August 02, 2018

awesome service as allways great service , allway courteous. promt shuttle service, the service department is always accommodating to work around my schedule.the quality of the More

by pbristol0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andreano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Germeroth
July 27, 2018

Couldn't fix a leaky tire I need to put air in my tire every 2 to 3 days, Cortese can not fiind the leak. At the same visit I needed my routine oil change, they proceeded to ro More

by calbert116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Obrien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
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