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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,223 Reviews

1,223 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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December 28, 2018

The wait time is not long and the customer service is awesom I come here for all of my oil changes and the staff is always friendly. I never have to wait long for my service, and I really the the free coffee and More

by whitedenise34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Jordan Burnette
December 28, 2018

I had my oil changed. I have always gotten good service but I feel the prices are a little high. I appreciate Jordan pointing out some problems that I will have to deal wit More

by mrsdeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
December 27, 2018

Great experience!! I thought it was a friendly welcome and very clean building. I didn't want to wait so I took the schuttle I think his name is John very nice man and h More

by dmatroniano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maniscalco, Jordan Burnette
December 20, 2018

everyone is helpful from start to finish The service department is simply great and all work is completed promptly. When leasing our Jeep Cherokee the sales manager Rocco and Samantha Cortese More

by jluap1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian / service, Rocco Muffoletto
December 20, 2018

fantastic my experience was second to none, I liked the fact that there was a set drop off time no waiting in line. all my questions were answered and my truck More

by mfitzgerald0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
December 20, 2018

Great Service My Jeep was making strange noises a few days before going on a trip. I was able to get a last minute appointment and had my wheel bearings replaced. N More

by obriendanielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
December 14, 2018

Terrific experience Customer service is outstanding, from the sales person, to the service department. I would definitely recommend Cortese to anyone interested in buying More

by MuvGaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Gatas
December 08, 2018

Older Dodge Van needs starter Each person I met, from the first call for help to the cashier was professional, informative and efficient. The young lady, Sam, was very helpful. She More

by ymrfaat
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Burnette
November 30, 2018

Service Gave me appt for 130 day before then told me it was at 250. I live and hour away. For oil change tire rotation and new wipers with 20 dollar coupon it More

by margaretdebrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Obrien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Alger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berardi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who my husband delt with
November 29, 2018

Recall Replacement Was told it might take 3 hours but it was completed in about 2. Made the inconvenience of the recall much less of a hassle. More

by dabella
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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