Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,223 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Perfect Great service, great customer service. Cortese is very fortunate to have Mark Pflieger in their team. His attitude was always positive. He was very at Great service, great customer service. Cortese is very fortunate to have Mark Pflieger in their team. His attitude was always positive. He was very attentive and couldn't do enough to help me. Very satisfying experience. Thank you. More
Courteous and keep you informed. Did what they said they wo They were courteous and kept me informed. They did what they said they would. They explained what they did and why. They followed up and made sure They were courteous and kept me informed. They did what they said they would. They explained what they did and why. They followed up and made sure I was satisfied. More
Very professional and friendly When I arrived at the service department, I was met by the service writer's and they were very professional and friendly. When I told them of the issu When I arrived at the service department, I was met by the service writer's and they were very professional and friendly. When I told them of the issue I was having with my Jeep, they knew what the issue was and how to fix it. Unfortunately my Jeep made a lier out of me (ha ha), but they did the best they could to diagnose the problem to see if it would present itself. All in all, I was very pleased with the service department. More
Car service Thanks for being very prompt with communication. I thought it would cost an arm and a leg due to it being at a dealership. It was actually very afford Thanks for being very prompt with communication. I thought it would cost an arm and a leg due to it being at a dealership. It was actually very affordable, thanks!! More
dissatisfied oil change and tire rotation never checked tire pressure low tire light came on and tire pressure indicator told me what my pressure was back takes 80 oil change and tire rotation never checked tire pressure low tire light came on and tire pressure indicator told me what my pressure was back takes 80lb front 65lb they were just the opposite because pressure was not checked More
A nice service experience. They kept me informed on the progress of my extensive engine repair. In a nice timely fashion. Nick was very attentive and made sure all went as wel They kept me informed on the progress of my extensive engine repair. In a nice timely fashion. Nick was very attentive and made sure all went as well as could be expected. More
Service staff. The service staff was very friendly, courteous and explained in detail what my vehicle needed. they even offered me a loaner vehicle because of the fa The service staff was very friendly, courteous and explained in detail what my vehicle needed. they even offered me a loaner vehicle because of the factory recalls i had. More
Really good customer service I’m really satisfied with the service. The service advisor really took good care of me and the parts guy was helpful and he listened to me with a lot I’m really satisfied with the service. The service advisor really took good care of me and the parts guy was helpful and he listened to me with a lot of patience. More
Service Appointment I have been in Rochester for a little over a year, moved from Jacksonville, FL, and this location has been very helpful and courteous on my recent vis I have been in Rochester for a little over a year, moved from Jacksonville, FL, and this location has been very helpful and courteous on my recent visits. Will certainly continue to do business! Thank you for being my Jeep Dealership away from home :) -Andrew More
Good Service. Had a wheel aliment at a tire service facility and they damaged the Adaptive radar sensor in from of car. The tire service center replaced it but coul Had a wheel aliment at a tire service facility and they damaged the Adaptive radar sensor in from of car. The tire service center replaced it but could not get the car computer out of factory mode. Had to take it to the dealer to have the job finished. More