Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Service depatrment I really liked my service associate Nick Gudice. He was very professional and helpful. I also liked Lisa. However, my actual service to my vehicle wa I really liked my service associate Nick Gudice. He was very professional and helpful. I also liked Lisa. However, my actual service to my vehicle was not that great. I paid over 3000.00 dollars to get my vehicle fixed. Some of the work was done correctly but I still have to bring it back tomorrow for them to look at the same thing I originally brought it in for.. In addition, they had to take apart my dashboard to change a heater core but broke my lighter cover and my hazard lights and my towing system don't work.. All this worked before. Lastly, my engine light was on and the diagnosis was I needed a new catalytic converter. This was replaced and the light is still on. What should I think about all of this? More

Cortese experience The service person handled my appointment quickly and courteously. The vehicle was taken care of within and hour, and the service person was there to The service person handled my appointment quickly and courteously. The vehicle was taken care of within and hour, and the service person was there to inform that my car was ready. No issues with the service personal, or the quality of the work performed. More

Good service I took my vehicle in for an oil change. Service technician found a small leak with my transmission pan. They looked after it and covered it under warr I took my vehicle in for an oil change. Service technician found a small leak with my transmission pan. They looked after it and covered it under warranty. My vehicle even got a car wash. I am pleased. Brian, the service advisor was very helpful and friendly. More

Great customer service Nick (in the service department) is very professional, diligent on his communication/follow up and overall a great person to deal with. I got the cal Nick (in the service department) is very professional, diligent on his communication/follow up and overall a great person to deal with. I got the call that my son's car was ready for pick up but when I arrived, he was working with another customer but he stopped what he was doing to let me know he'd be right with me. It was nice that he stopped what he was doing to let me know I was not being ignored. The car was driven up within 5 minutes and I was on my car. More

Longer than expected but satisfied I had to go back after I left because they didn’t fill my tires with air, and they didn’t switch my key battery and they charged me for an oil change I had to go back after I left because they didn’t fill my tires with air, and they didn’t switch my key battery and they charged me for an oil change that was supposed to be free, but they were all very nice and understanding therefore it all worked out! More

Factory recalls Friendly service. Great turn around time. This will become my primary service center from now on. Had factory recalls fixed and also a state inspect Friendly service. Great turn around time. This will become my primary service center from now on. Had factory recalls fixed and also a state inspection More

Convenient, Fast & Affordable. Best dealership ! I go for service here. Always have taken PERFECT care of my vehicle, team does a great job ! Plus great prices. I'm a very satisfied Best dealership ! I go for service here. Always have taken PERFECT care of my vehicle, team does a great job ! Plus great prices. I'm a very satisfied customer every trip there! Thanks alot Nellys Flores More

Painless and Professional They do a great job of making it fast and convenient. Many ways to communicate, you never feel like you are in the dark. Certainly makes me want to They do a great job of making it fast and convenient. Many ways to communicate, you never feel like you are in the dark. Certainly makes me want to use them more. I traditionally like to turn my own wrenches, but this is a great option when I don't have time. More

Recall Great service. I would highly recommend. I had my Jeep serviced because of a recall. Jordan was great. I even received a loaner vehicle in order to go Great service. I would highly recommend. I had my Jeep serviced because of a recall. Jordan was great. I even received a loaner vehicle in order to go back and forth to work. Jeep was ready in 2 days. I had no issues. More

Excellent Service Highly recommend Cortese. They are always accommodating, they are courteous, and they get the job done. If you have any needs for your vehicle bring i Highly recommend Cortese. They are always accommodating, they are courteous, and they get the job done. If you have any needs for your vehicle bring it to Cortese and they will get it solved. Had a problem that needed urgent attention and they did their best to get it looked at and fixed within a day. More