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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,223 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,223 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
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June 08, 2019
Always professional I always have a positive experience when I visit service department. I have never had any thing to complain about. I hope I am able to lease my next I always have a positive experience when I visit service department. I have never had any thing to complain about. I hope I am able to lease my next truck there. More
by detroitdave
Verified CustomerEmployees Worked With
Nick
June 06, 2019
Great Brian was wonderful and very helpful. He explained what they are going to work on and did a great job. Am going to recommend the service to my friends Brian was wonderful and very helpful. He explained what they are going to work on and did a great job. Am going to recommend the service to my friends and family More
by akinfem71
Employees Worked With
Brain
June 06, 2019
Wheel lock Well I had a tire rotation back in December to find out when I had a flat i wasn't able to change the tire because the service tech never put my wheel Well I had a tire rotation back in December to find out when I had a flat i wasn't able to change the tire because the service tech never put my wheel lock back in the car so I had to have my car towed in and i had to have new tires put on the car there and was charged for mounting and balancing More
by mrdrumgoole33
Employees Worked With
Nick
June 01, 2019
Great service on our Van We brought our van in for an oil change and inspection and waited for it and it only took about a hour. We couldn't believe how fast it was done. Ver We brought our van in for an oil change and inspection and waited for it and it only took about a hour. We couldn't believe how fast it was done. Very professional and courtesy staff helped us through the process! More
by sabres15
Employees Worked With
Nick
June 01, 2019
Great service Jordan did a nice job helping me address the challenge with the audio system in my car. He also had a very calming attitude which helped. Jordan did a nice job helping me address the challenge with the audio system in my car. He also had a very calming attitude which helped. More
by staci.henning
Employees Worked With
Jordan Burnette
May 30, 2019
Great They were polite, timely and informative. I had some questions on my tires as the the car felt like the tires were going to fall off when reaching 5 o They were polite, timely and informative. I had some questions on my tires as the the car felt like the tires were going to fall off when reaching 5 or higher. I had bought the tires elsewhere and Cortez’s looked and advised on “chopping.” I took back to the place I bought the tires and they re-balanced More
by kellie.hawks
Employees Worked With
May 30, 2019
I had to have major work done on my 2018 cherokee. I was happy with the work that was done on my 2018 Cherokee as it needed to have a new rear-differential and wiring harness done. I think Cortese did I was happy with the work that was done on my 2018 Cherokee as it needed to have a new rear-differential and wiring harness done. I think Cortese did a good job fixing the problem and gave me a loaner car while mine was in the shop for a week. More
by karen_judy
Employees Worked With
Mark
May 30, 2019
Service Customer service was great, very friendly and helpful staff, fast service, offered loaner car without hassle, didn't have mystery list of unneeded re Customer service was great, very friendly and helpful staff, fast service, offered loaner car without hassle, didn't have mystery list of unneeded repairs at pick-up. Would deffently hi back for needed service. More
by l_zeluff
Employees Worked With
Jordan Burnette
May 29, 2019
Top notch/courteous Service . My service gentleman Brian was helpful and polite. Work I had done was done in a timely manor and everyone that I spoke with was very poli Service . My service gentleman Brian was helpful and polite. Work I had done was done in a timely manor and everyone that I spoke with was very polite More
by nath5145
Employees Worked With
Brian in service department
May 27, 2019
quick, proactive service!! They were able to schedule me in on short notice(same day) for NY State inspection and oil change. Proactively identified and addressed a recall issue They were able to schedule me in on short notice(same day) for NY State inspection and oil change. Proactively identified and addressed a recall issue of which we'd been unaware, on the spot. More
by John O'Connor
Employees Worked With
Brian(Service)
