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Coronet Dodge - Service Center

Peru, IL

4.9
21 Reviews

21 Reviews of Coronet Dodge - Service Center

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February 08, 2024

Chad is the best! !! We buy all of our vehicles through him. He finds what we are looking for and even after buying our vehicle he goes above and beyond for our servic More

by szavsza23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Hannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Tyler, Erica Holocker, Angelo Lucente
Feb 08, 2024 -

Coronet Dodge responded

It's fantastic to hear about your positive experience with Chad! Finding a reliable and dedicated salesman can make all the difference when it comes to purchasing vehicles. It's clear that Chad not only meets but exceeds your expectations by not only helping you find the right vehicle but also providing exceptional service even after the purchase. It's wonderful that you trust Chad so much that you're already planning to buy your teenager's car through him when the time comes. That speaks volumes about the level of trust and satisfaction you have in his expertise and commitment to customer service.

November 02, 2022

The service department is horrible. The person that picked up my car lied to me and then the service manager called me a liar. They changed the service request to cover their xxxxx when More

by Angi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori - Service Manager
August 25, 2020

Best dealership around. I travel over an hour to get any work done. Staff is great from the Manager to the staff to the service dept. More

by dglam831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Tyler
August 07, 2020

I was having warranty service done - windshield washer fluid hose replaced. I was told it would take 30-45 minutes and it ended up taking 2 hours! I had to walk in to see what was going on. Service manage More

by marymikedav
Recommend Dealer
No
Employees Worked With
Not sure who worked on vehicle
May 28, 2020

The staff in the service department are friendly courteous and run on schedule. They keep me informed of any issues they find. Their work is top notch. I recommend their department to others. More

by Diana Dornbusch
Recommend Dealer
Yes
Employees Worked With
Steve
February 23, 2020

Always excellent customer service Steve is always a friendly face whenever I bring in my vehicles for maintenance. I brought in my 2019 Jeep Grand Cherokee for its first oil change an More

by Marcopolo1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Roy Beisswenger
January 16, 2019

Not Good Upon leaving the undercarriage was left hanging and it took my husband a 1/2 hour to chop it out, and the maintenance window was never re-set, so now More

by Angel
Friendliness
Recommend Dealer
No
Employees Worked With
Dont know what employees worked with but in order for this to submitt i had to choose the above, Roy Beisswenger
December 01, 2018

Amazing This is the most well rounded service department I’ve ever been to. They offer the best service and truly care and remember their customers. Top notch More

by KKfogle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Susan
December 01, 2018

Service was goor Service was greatvconsideringbi just a bought new 2019 jeep been in shop 4 times in 6 weeks. Stay away from sales they are horrible promisebreakers More

by Pissed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waite
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh and Lori they are great
November 09, 2018

Service I recently bought a jeep here and a sensor light came on. The service guy, Josh, I worked with was awesome! He walked my through all of the extras in More

by kadamk20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh