Cornerstone Ford Chrysler - Service Center

I had truck in for a drivability problem warning light came on' they told me I had a piece metal in throttle body. I had extended warranty as well as factory . I asked service writer to keep the piece o came on' they told me I had a piece metal in throttle body. I had extended warranty as well as factory . I asked service writer to keep the piece of metal, When I stopped in to pick up truck they could not show me? Also ask the service writer what part the piece of metal came off of he could not tell me. Charge me 100.00. More

I took my new 2011 Jeep in for a bad headlight, I was charged $100 to be told I need to spend $1800 to fix both headlights even though only one was bad. I was told the electronics were shot on the burnt charged $100 to be told I need to spend $1800 to fix both headlights even though only one was bad. I was told the electronics were shot on the burnt out headlight and that the other headlight was starting to corrode. After talking to another dealership about the price I started getting suspicious that I was being lied to, when I asked the service writer why I needed to replace the entire headlight and not just the bad part he told me that everything was melted together. I decided to take a look for myself and sure enough nothing was melted and the other headlight looked brand new, I ordered the bad part for $150 and replaced it my self, this was over 4 months ago and everything is working great. When I asked for my $100 diagnostic charge back because they lied to me they told me they would refund it, 4 months later and a dozen phone calls and visits and they still have not refunded my money. This dealership preys on people's faith, they have a street sign that quotes versus from the bible about honesty, truthfulness, and integrity, it's really sad that people get scammed by them everyday. More