Cornerstone Ford Chrysler - Service Center
Elk River, MN

42 Reviews of Cornerstone Ford Chrysler - Service Center
Great Service Department They text me throughout the process to let me know what they found and pricing to repair. Asked for authorization to proceed before repairing. The ser They text me throughout the process to let me know what they found and pricing to repair. Asked for authorization to proceed before repairing. The service representative was very professional and friendly. More
Check for vibration Shop was very busy the day I stopped by. I was told wait could be as much as 1:30 hrs. They gout me thru in less than an hour. Good update during that Shop was very busy the day I stopped by. I was told wait could be as much as 1:30 hrs. They gout me thru in less than an hour. Good update during that time. More
Total run around, waste of 4 hours of my time Called to have my drivers seat, repaired. The stitching let go. Same is happening on the passenger seat, told the woman exactly what was wrong, and th Called to have my drivers seat, repaired. The stitching let go. Same is happening on the passenger seat, told the woman exactly what was wrong, and that I needed it stitched. When I arrived, I was told that there is no one that works on it in the dealership, and no connection to repair it, only replace it? It’s a 50.00 repair job. I drive back home in a loner only to be told replacing cost is 500.00/ seat? So I turn around to hit rush hour traffic . 4 hours of my time for nothing, had the service appointment scheduler, known what the service department did, this could have been avoided. Pathetic! And my bumper to bumper insurance policy, covered nothing, so glad I pitched it. Again for nothing? More
Overall great experience I have bought 2 vehicles and my family members have also bought vehicles from here. Great experience, everyone is so nice and friendly. Service is kno I have bought 2 vehicles and my family members have also bought vehicles from here. Great experience, everyone is so nice and friendly. Service is knowledgeable and friendly as well. I trust the techs and the quick lane is fabulous as well. Overall great place to buy a car and service it at as well. More
Great Service I have been servicing our vehicles here for years. We always receive courteous and great service. Cornerstone has earned my loyalty and I will always I have been servicing our vehicles here for years. We always receive courteous and great service. Cornerstone has earned my loyalty and I will always bring my vehicles here. More
Warranty Service We brought our van in for service and the dealer’s Service Department is great! The van was ready on time and the staff are knowledgeable and very fri We brought our van in for service and the dealer’s Service Department is great! The van was ready on time and the staff are knowledgeable and very friendly. More
Quick lube You guys did a great job again awesome place To bring your vehicles for anything you need done. Very professional at a fair price. See you soon You guys did a great job again awesome place To bring your vehicles for anything you need done. Very professional at a fair price. See you soon More
Superior customer service The people are great. The service is great They even give you a free car wash with even the smallest service. They don't get 5 stars because the wait The people are great. The service is great They even give you a free car wash with even the smallest service. They don't get 5 stars because the wait time was 4 weeks for an appointment. That is far too long to be without working transportation. I had to go elsewhere when my truck was not driveable. More
Best New Car Pricing and Service Department Around! I have worked with the Cornerstone Dealerships and Service Departments for over 10 years. I have experienced the "typical" treatment of other dealersh I have worked with the Cornerstone Dealerships and Service Departments for over 10 years. I have experienced the "typical" treatment of other dealerships and Cornerstone blows their competition out of the water! Keith in Sales, Connor, Chris, and Jeff in Commercial Service are true assets to the Cornerstone brand. Keep up the great work! More
Great Customer Service Brought my truck in for some recalls and a few other things that needed to be done. Great communication and very friendly staff. Will definitely be us Brought my truck in for some recalls and a few other things that needed to be done. Great communication and very friendly staff. Will definitely be using them for all of my vehicle needs. More