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Cornerstone Ford Chrysler
Elk River, MN
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Get it in writing! I purchased a 2016 f-150 from Cornerstone Auto, even though they lied to me about what they would include in the sale, back in 2016. I then purchased I purchased a 2016 f-150 from Cornerstone Auto, even though they lied to me about what they would include in the sale, back in 2016. I then purchased an extended warranty in 2017 and was told that after my 3 year 36,000 mile factory warranty was up the extended warranty would start. Upon trading in my 2016 for a 2018 I was told that my extended warranty would be refunded in full as the now 24 month old 2016 truck had only 16,320 miles on it and therefore had not started the extended warranty yet. 3 months later I receive a refund check for only 2 thirds of the original price with an excuse that the extended warranty was pro-rated from the purchase date and because I didn't have the original statement in writing I have no recourse. Not that I was planning to purchase from Cormerstone Ford ever again, I will now never return for so much as air in a tire. Crooked sales managers and finance managers. Buyer beware that short of having an attorney review or have the exact verbiage added don't trust sales at Cornerstone Ford. Regards, Chris H. More
Amazing experience I recently worked with Roy at Chevy cornerstone. He got me driving the truck of my dreams and did it with class and professionalism. Couldn’t be more I recently worked with Roy at Chevy cornerstone. He got me driving the truck of my dreams and did it with class and professionalism. Couldn’t be more pleased with my experience More
Service I don't think I have ever been treated as well, ever! I have a commercial account. They picked up my vehicle, evaluated what was needed, explained it I don't think I have ever been treated as well, ever! I have a commercial account. They picked up my vehicle, evaluated what was needed, explained it clearly, did all the work and returned my vehicle to my office. They even offered to help out on my wife's vehicle airbag recall if I continued to have difficulty with the Lincoln dealer. In the future I'll be purchasing all my vehicles from Cornerstone. More
Customer Service Sarah was very helpful when it came down to choosing vehicles. She was very personalble and fun to shop with! I will definitely be coming back for my Sarah was very helpful when it came down to choosing vehicles. She was very personalble and fun to shop with! I will definitely be coming back for my next vehicle. More
Great Experience l! Jeff was great in the main service lane. There was a recall on the ram truck and he was able to do that one recall along with 3 others! He kept me inf Jeff was great in the main service lane. There was a recall on the ram truck and he was able to do that one recall along with 3 others! He kept me informed of the progress the whole time! More
Great service My service was excellent on this dodge ram eric was my adviser was graeat. I refer more peple to come here for serivce and sales . My service was excellent on this dodge ram eric was my adviser was graeat. I refer more peple to come here for serivce and sales . More
recall and oil change Was great service and very friendly staff as always. I have used the service team before and always been happy and satisfied with the service there. Was great service and very friendly staff as always. I have used the service team before and always been happy and satisfied with the service there. More
Excellent seamless service! Great experience in ordering a new Ram. Josh Simms was a standup salesman with a tremendous amount of knowledge with the vehicle I needed. The paperwo Great experience in ordering a new Ram. Josh Simms was a standup salesman with a tremendous amount of knowledge with the vehicle I needed. The paperwork was simple. I was in and out of there in 15 minutes after I showed up to pick up my new truck. Highly recommended! More
Excellent buying advice! Our salesman Mike Zwilling was great to work with. Gave us great advice and helped us find the best vehicle to fit our needs. Great customer service!! Our salesman Mike Zwilling was great to work with. Gave us great advice and helped us find the best vehicle to fit our needs. Great customer service!! More
Buying experience Gerald was the sales representative and he made us feel welcomed right when we walked in the door. This helped with us deciding to purchase at Corners Gerald was the sales representative and he made us feel welcomed right when we walked in the door. This helped with us deciding to purchase at Cornerstone. Most importantly the dealership is Christian owned!! I would highly recommend this dealership. More