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260 Reviews of Coral Springs Kia - Service Center
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September 14, 2017
The service team is horrible – this place will try to rip yo Hope all is well! First I would like to mention that I was a big fan of Kia vehicles. I purchase a Kia Sorento in 2011 and I have been happy with the Hope all is well! First I would like to mention that I was a big fan of Kia vehicles. I purchase a Kia Sorento in 2011 and I have been happy with the car and the service that Coral Spring Kia has done over the last few years. In my last visit all has changed, basically I took my car for couple recalls while they worked on those recalls the service advisor mention that I needed new front brake pads, so I got the new breaks because it was necessary. When I received my car back and driving home, suddenly I started to hear a noise in the front of the car, left side … Note that noise was not there when I dropped the car. So I took back the car to the dealer, the service advisor checked the car and he told me that the reason for that noise was because the struts needs to be replaced. I asked, how that is possible that strut will break just like that, the service advisor got defensive and rude. At this point I was really upset because I know for a fact that my car was in perfect shape and now Coral Springs Kia wants over $450 to fix something that was nothing wrong when I dropped the car…. I have taken my car to mechanic that I trust to check the noise and to my surprise there was no need to replace the strut as coral springs kia stated. The mechanic found a missing bolt on the front left side brake caliper replaced by Coral springs kia. Please explain why your team is doing those bogus business practices. Also you have put my wife, my two kids and myself in danger…. You forgot to put a bolt on the brake caliper and now your service team is telling me that I have to pay over $450 to fixing something that does not need to be fixed like the strut? That is unacceptable…. Did I mention that I was a BIG FAN of KIA and that I was in the market to buy a new KIA SEDONA… well after this experience and bogus business practices from Coral Springs I’m reassessing buying again from KIA, I will never go back to Coral Springs Kia. More
by Kianomorekia
Employees Worked With
NA
Helpful August 31, 2017
Best dealer service. My sleeping toddler did not awaken From purchase to service, you will not find a more hardworking customer driven dealership. Coral square Kia kept every promise. They are honest about From purchase to service, you will not find a more hardworking customer driven dealership. Coral square Kia kept every promise. They are honest about the sale and the service. I felt. Like a VIP from arrival for service until completion. My car was brought to me by Alex who hosted my visit and saw to our care. I arrived with my sleeping toddler and he slept through the whole thing.. Because the process was smoothe. More
by Vbetton
Employees Worked With
Dave Henry, Patrick Taylor, Alexander Monge
December 27, 2016
Oil change Mr. Monge have provided excellent customer service, his have good attitude him listening and professionalism is big difference between anyone. I'll re Mr. Monge have provided excellent customer service, his have good attitude him listening and professionalism is big difference between anyone. I'll recommend this dealership. More
by Lilibe30
Employees Worked With
Alexander Monge
December 15, 2016
Service Change broken part in garantee the service is excellent Im happy with the service and with my Optima Kia is a great car I love my Optima. Thanks KIA M Change broken part in garantee the service is excellent Im happy with the service and with my Optima Kia is a great car I love my Optima. Thanks KIA Motors More
by Maggy15colora
Employees Worked With
Alexander Monge
December 14, 2016
Painless task Changing oil, responding to recalls , etc. are jobs I put off because women are susceptible to bad experiences at auto repair shops. My friend met me, Changing oil, responding to recalls , etc. are jobs I put off because women are susceptible to bad experiences at auto repair shops. My friend met me, we went to lunch, came back just as Alexander was finishing up. No surprises! No waiting! I was treated with utmost respect and I actually look forward to my next car chore. More
by CSAuto Mall Customer
Employees Worked With
Anthony in sales, Alexander Monge
December 13, 2016
Service was excellent Today I went for service and Alex was my adviso this is an excellent guy who knows how treat a customer I recommend this place and the employee Today I went for service and Alex was my adviso this is an excellent guy who knows how treat a customer I recommend this place and the employee More
by Nuni20
Employees Worked With
Alexander Monge
December 10, 2016
Amazing customer service I have been taking my cars to coral springs Kia for two years and is always a pleasant experience. The customer service is great, they care about your I have been taking my cars to coral springs Kia for two years and is always a pleasant experience. The customer service is great, they care about your time and keep you updated about your car. The time frame they give with each service is always accurate. I really recommend this place. More
by A3ana
Employees Worked With
Alexander Monge
December 09, 2016
Good Service with a Smile! I had set up an appointment for a different date. Called and asked if I could come the day before and was told to come in. The SUV was immediately tak I had set up an appointment for a different date. Called and asked if I could come the day before and was told to come in. The SUV was immediately taken in after paperwork and 45 minutes later I was on my way. Can not ask for better turnaround time. More
by Chulo
December 09, 2016
Perfect day My experience with John at Kia service was above reproach. He was knowledgeable n extremely polite n helpful. Will continue to use him for all my futu My experience with John at Kia service was above reproach. He was knowledgeable n extremely polite n helpful. Will continue to use him for all my future service needs. More
by Eyevet13
Employees Worked With
December 08, 2016
Peaceful Alex helped me a lot and did his best to explain all the process to me, overall great experience. Definitely coming back and ask for him again Alex helped me a lot and did his best to explain all the process to me, overall great experience. Definitely coming back and ask for him again More
by Sisarramos
Employees Worked With
Alexander Monge
