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Coral Springs Kia - Service Center

Coral Springs, FL

4.7
290 Reviews

290 Reviews of Coral Springs Kia - Service Center

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December 14, 2024

Frank in service dept was the best, fast service and great customer service while I was there 👍 More

by mylife.part11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank picciotti
Dec 16, 2024 -

Coral Springs Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Petri Seppanen Kia General Sales Manager

December 13, 2024

Exceptional service at Kia! Friendly staff, prompt attention, and thorough vehicle maintenance. Highly recommend for all automotive needs. More

by Shenequa Barr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Dec 13, 2024 -

Coral Springs Kia responded

We are very happy to have provided you with such a positive experience, Shenequa! We sincerely value your business and look forward to your next visit. Petri Seppanen Kia General Sales Manager

December 10, 2024

Agent was unprofessional and condescending. My car took longer than expected considering they ordered the wrong part, asked why the car took so long to be ready and agent was rude and very cond More

by wiltj74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gian
Dec 12, 2024 -

Coral Springs Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

November 26, 2024

Great service. On time. Super polite. Very knowledgeable. Handled my car with care. Returned my car cleaner than when I brought it in. More

by nanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 27, 2024 -

Coral Springs Kia responded

Nanette, thank you for choosing Coral Springs Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Petri Seppanen Kia General Sales Manager

November 22, 2024

Service department is very friendly and knowledgeable. I always feel I’m in good hands with them. My service advisor Josh is fantastic, I highly recommend him. More

by Yupitsoscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Waterman
Nov 22, 2024 -

Coral Springs Kia responded

It's great to hear that Josh and the team provided you with excellent service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Coral Springs Kia! Petri Seppanen Kia General Sales Manager

November 18, 2024

The service was prompt. I do wish there were more coupons available. I don’t seem to be receiving any in my emails. More

by Ralph B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Coral Springs Kia responded

Thank you, Ralph, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Petri Seppanen Kia General Sales Manager

November 14, 2024

The service representative was very helpful, great experience during my appointment. Answered all my questions. More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 14, 2024 -

Coral Springs Kia responded

It has been a pleasure serving you, Juan. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Coral Springs Kia, we look forward to having you as a valued customer for many years to come! Petri Seppanen Kia General Sales Manager

November 11, 2024

This was my first service with my Kia soul 2024. Shawn was excellent. thank you. More

by MICHAEL BEHLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Ressler
Nov 12, 2024 -

Coral Springs Kia responded

Michael, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shawn met your expectations. Thank you for choosing Coral Springs Kia, we look forward to having you as a valued customer for many years to come! Petri Seppanen Kia General Sales Manager

November 01, 2024

Service advisor very friendly answered all my questions car was ready when promised everything was clean More

by captainhookjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Porpora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Coral Springs Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Petri Seppanen Kia General Sales Manager

October 31, 2024

Good service Customer service very good. Will continue to return. Already have my next appointment scheduled. TY More

by Holiness7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake P. Great job!
Oct 31, 2024 -

Coral Springs Kia responded

Thank you for your business and this review. We're happy to hear Jake and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Petri Seppanen Kia General Sales Manager

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