Copeland Toyota - Service Center

To whom it may concern, The Copeland representatives To whom it may concern, The Copeland representatives who worked with my wife and I on the purchase of the 2008 Camry are as follows, Stan Morri To whom it may concern, The Copeland representatives who worked with my wife and I on the purchase of the 2008 Camry are as follows, Stan Morrill (sales) and Steven Buchanan (business). I need only say that having personnel like Stan and Steve are Copeland’s number one assets to a bright future. You should also be aware that this is the second car that I’ve purchased from Copeland in the past five years and I must say that I was very happy with the first one. I’ve also sent you at least three customers in the past five years due to my good experience with Copeland and I will send them more in the future given the chance. There are many dealerships and brands of vehicles to chose from today but I have to say that Toyota make a quality vehicle and Copeland is willing to sell and services for you like the day you bought it. Bottom line for a dealership take care of those who take care of you and you will never fail! Thank You, George Vallee More

I had to return the following day regarding the 'tire I had to return the following day regarding the 'tire pressure indicator' light came on again while I was traveling on the highway. I returned the f I had to return the following day regarding the 'tire pressure indicator' light came on again while I was traveling on the highway. I returned the following day and discovered a tire had split and was replaced under warranty, because of the type of tire\vehicle combination a 2nd tire was also replaced at no cost to me. The whole experience exceeded my expactations. Our Sienna has never been serviced anywhere but Copeland and we continue to be more than pleased with the our experience. When the time comes to purchase another vehicle Copeland will be at the top of the list. More

We purchased our 2007 Camry hybrid from Copeland in September, 2006. It was the first Toyota we had ever bought. The purchase negotiations were practically nil because time was of the essence since t September, 2006. It was the first Toyota we had ever bought. The purchase negotiations were practically nil because time was of the essence since the IRS tax credit ran out at the end of that month. Nevertheless, their sales people and their management accommodated us in every other way possible. Since then we have been bringing the car back for routine servicing and have enjoyed the same level of attention and good work. Arthur & Jane Gillis More

We have had some problems with another local Toyota dealership and decided to try out Copeland for our service needs due to a very bad experience at the other local dealer(they didn't tighten the OIL P dealership and decided to try out Copeland for our service needs due to a very bad experience at the other local dealer(they didn't tighten the OIL PLUG!!!! and it started to drain oil all over my driveway). We were very leary about going back to a dealership at all. The staff at Copeland was fantastic, very friendly and knowledgable. They answered all our questions and soothed our fears. The car was done well before the "delivery" time and it was perfect. ALL MY FUTURE NEEDS FOR BOTH OF MY TOYOTA VEHICLES WILL BE TAKEN TO COPELAND. More

Always a good experience. indoor service facility is great. Everyone you deal with is friendly and informed. Prices are fair and the on-line appointment function is easy to use. The service estimates ar great. Everyone you deal with is friendly and informed. Prices are fair and the on-line appointment function is easy to use. The service estimates are easy to read and understandable. The owners of company are acessible. More

I had struck a significant pothole on Route 95 with my right front tire and was concerned about possible damage to tire in addition to the balance of the tire and possible front end damage. Service Dept. right front tire and was concerned about possible damage to tire in addition to the balance of the tire and possible front end damage. Service Dept. said that they checked it out completely and there were no signs of damage.. More

Very easy to buy from, went right down to invoice price, no problem. Service dept goes out of thier way to help you. Even if you didnt buy from them. Bought one toyota from Copeland and one from another dea no problem. Service dept goes out of thier way to help you. Even if you didnt buy from them. Bought one toyota from Copeland and one from another dealer. The next one will come from Copeland again. More

Have been dealing with Copeland for 20 plus years. Have dealt with John McMullen the service dept. for at least 15. Services is always fast and good. Have done business when buying with Todd Copeland ,he h dealt with John McMullen the service dept. for at least 15. Services is always fast and good. Have done business when buying with Todd Copeland ,he has always been fair and helpful. A nice group of people, looking forward to buying a new car shortly. More

I have Dealt with other dealers and happened to find Copeland on this site. I needed a timing belt and decided to do the water pump as well. The service manager asked one of his techs if the pump was Copeland on this site. I needed a timing belt and decided to do the water pump as well. The service manager asked one of his techs if the pump was checked to see if it was leaking and if it even needed to be replaced. I have never experienced this. Usually, it goes like this..."Yeah you should get it done as well as this, this and this." They were the most inexpensive of the five dealers I called. They did not "recommend" any other items I should have fix. There was no pressure. They honored a competitors coupon discounting the final price by ten percent. I made the appointment, they fixed my car. The whole experience was concluded with a handshake and a "Have a good day.". Having dealt with terrible service I immediately wanted to point out good service. I will continue to bring my car here for service and will seriously consider Copeland when it is time to purchase a new car. Pleasant, professional people who apparently know that the customer still is important. More

It was the most efficient 50K service ever! I was in and out without delay--even after I tried to schedule an appointment on-line with the day and dates all mixed up. Laura pointed out the confusion by e-m out without delay--even after I tried to schedule an appointment on-line with the day and dates all mixed up. Laura pointed out the confusion by e-mail--and helped me straighten out my appointment issues with speed, accuracy and convenience for me.... More