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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,280 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,279 Reviews of Copeland Subaru Hyannis

September 21, 2021

Everyone was professional- kind and courteous. The tech was very thorough, and a loaner vehicle was offered with report of the issues. More

by CHERIWEBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
Sep 22, 2021 -

Copeland Subaru Hyannis responded

Thank you, Cheri, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 21, 2021

The employees at this dealership were both friendly and easy to deal with. Positive experience. More

by GSAKOLSKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Max Martin-Simmons
Sep 22, 2021 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Congratulations on your new vehicle!

September 19, 2021

First time there. Service was prompt and courteous. The only draw back was I had a tire which was losing air pressure and they could not find anything wrong. Turned out to be a nail in the tire. Wish they More

by Bsfink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Sep 19, 2021 -

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

September 19, 2021

George was very helpful in buying my used Subaru Forester. He made the process easy. Chris in finance was also great! He explained everything and was very professional. I would Definitely recom More

by Marioncataldo4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Sep 19, 2021 -

Copeland Subaru Hyannis responded

Thank you so much, Marion, for your wonderful review! We are thrilled that George and Chris had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Copeland Subaru Hyannis!

September 18, 2021

The process was seamless, and my service rep kept me posted along the way and made sure to get my approval before adding items not on the original estimate. Thanks to Tom for a very pleasant service app More

by LINDSEYSTRAUSONCAPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Sep 18, 2021 -

Copeland Subaru Hyannis responded

Lindsey, Thanks for sharing your thoughts about your experience working with Thomas here at Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon!

September 18, 2021

They were kind, courteous, and very helpful when I needed to get my car in quickly. More

by REVSHANNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lovely woman whose name I cannot remember.
Sep 19, 2021 -

Copeland Subaru Hyannis responded

Rev Shanner, Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 16, 2021

had 60k mile service . dealt with patrick p, who was a complete professional. Explain how long it would take , contacted me as questions arose and followed through until I left. More

by frankcol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Sep 16, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Subaru Hyannis. Please don't hesitate to reach out if you need anything else.

September 16, 2021

George is great, I always enjoy working with him. It’s clean. Everyone is friendly. More

by JOWARD4NU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Thomas McCarthy
Sep 16, 2021 -

Copeland Subaru Hyannis responded

Hello, Thank you for the kind words for George and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 16, 2021

The service crew is committed to making the customer experience outstanding from start to finish. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Patrick Packenham, Everton Gouveia
Sep 16, 2021 -

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 16, 2021

Very knowledgeable, friendly, courteous, and willing to work with you. Will not hesitate to recommend to family and friends. More

by SMaurici
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Patrick Fortin
Sep 16, 2021 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis.

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