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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,279 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,279 Reviews of Copeland Subaru Hyannis

January 20, 2022

It was a pleasant experience dealing with your salesman George unlike previous experiences of salesman “holding you hostage” until you agree to their terms in some dealerships I’ve been in past years. Tha More

by Outwood
Recommend Dealer
Yes
Employees Worked With
George Costa
Jan 20, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with George and our team, and we hope you'll continue to enjoy your new Forester! Bryan Scarpellini Managing Partner

January 20, 2022

Service as always. Everything was done as it should be and I’m very happy. More

by GUIVER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Jan 20, 2022 -

Copeland Subaru Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

January 20, 2022

Staff is pleasant and very accommodating I was able to be given a loaner instead of having to wait over 3 hours. Thank you so much More

by CZWEILITE
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
Jan 20, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

January 19, 2022

I had no appointment but I was taken care of promptly and the person who registered me for service was efficient and knowledgeable More

by LHOLMES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Jan 19, 2022 -

Copeland Subaru Hyannis responded

Thank you for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

January 18, 2022

The service was excellent. The young man who waited on me was friendly, and very efficient. I arrived for my 11:00 appointment, and was taken promptly. I needed an oil change and tire rotation, as well as an More

by bbeetle48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Jan 19, 2022 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

January 17, 2022

A well-run, organized dealership. All staff members are polite, courteous, and professional at all times. More

by bmoakler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Thomas McCarthy
Jan 18, 2022 -

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

January 16, 2022

I have always had a good experience with service department. Tom service adviser is great. More

by LINDAVIO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Jan 18, 2022 -

Copeland Subaru Hyannis responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

January 16, 2022

Great dealership! Very helpful staff, fair prices, and an overall seamless purchasing process. Big thanks to George, Chris and Justin for all their help and hard work. More

by KLEEM08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta, Justin Phillips
Jan 18, 2022 -

Copeland Subaru Hyannis responded

Thanks you for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

January 15, 2022

I was pleased with the work done on my car and the fact they lent me a car when that they couldn’t get the work done in a day. I wasn’t happy that they pressured me to do work that wasn’t necessary. I More

by Klharperuu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Jan 18, 2022 -

Copeland Subaru Hyannis responded

Thank you for your candid feedback. We appreciate your business and hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

January 15, 2022

I’m super grateful for the amazing service that I had. During my service I was able to test drive to potential vehicles. More

by Laurie Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Jan 18, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review, Laurie! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Subaru Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

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