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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,278 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,278 Reviews of Copeland Subaru Hyannis

February 05, 2022

Patrick and the rest of the staff were very personable and helpful and made this a great experience!! Thank you! More

by JAIMEBURKE31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Feb 06, 2022 -

Copeland Subaru Hyannis responded

Thank you, Jamie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Patrick and our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

February 05, 2022

Excellent and honest service. Efficient and polite. Fair pricing. I will definitely be back. Highly recommend. More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Feb 06, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words, Amy, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

February 05, 2022

The staff is very helpful & professional!I felt my car The staff is very helpful & professional! I felt my car was in was in good hands. More

by bcb57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Feb 06, 2022 -

Copeland Subaru Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

February 05, 2022

From start to finish I was treated as a valued customer. My sales person, Rob, was honest, patient, and attentive throughout the process. Chris handled the finance end with great explanation and professiona More

by terri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Chris DaCosta, Robert Wayburn
Feb 06, 2022 -

Copeland Subaru Hyannis responded

Thank you, Terri, for sharing your experience with us! We're happy to hear it went well working with Rob and Chris and hope you enjoy your new vehicle. We truly appreciate your feedback! Bryan Scarpellini Managing Partner

February 04, 2022

Copeland is a great dealership. Everyone there from sales to service do everything possible to make owning a Subaru an awesome experience. More

by JBARBER0093
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, George Costa, Thomas McCarthy
Feb 04, 2022 -

Copeland Subaru Hyannis responded

Thanks for your feedback on your recent visit to Copeland Subaru Hyannis. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Bryan Scarpellini Managing Partner

Feb 04, 2022 -

JBARBER0093 responded

Our family has leased and purchased 4 Subarus from this location and have ordered another Forester #5 for my son. It should be here in March. As you can see, we love the product and we especially like the staff. I can’t say enough about how helpful George Costa has been as well as Keith Bertrand. Great customer service! Thank you, Janie Barber

Feb 04, 2022 -

JBARBER0093 responded

Please read the response above.

February 04, 2022

It’s convenient to my home and the staff is friendly and helpful…wish they would wash the car after it was serviced More

by GREENTHUMB1037
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Feb 04, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered an overall positive experience. We are working on moving to a larger, exclusive facility and hope to one day, be able to add a complimentary wash to our list of benefits. Hope you have a safe and relaxing weekend! Bryan Scarpellini Managing Partner

February 03, 2022

Friendly, professional, easy to deal with and the service was done in a short amount of time and at reasonable cost. We have definitely referred this dealership to our friends. More

by AJOWLSNEST1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essence was friendly and easy to deal with
Feb 04, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

February 02, 2022

Responsive, thorough and friendly. I much prefer them to other Subaru dealers I have used. More

by timothypbradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember their names
Feb 02, 2022 -

Copeland Subaru Hyannis responded

Timothy, We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

February 01, 2022

Very competent, kind and patient team of professional mechanics. They fixed my problem completely and quickly. More

by DLNSNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Feb 01, 2022 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

January 31, 2022

Every one was very helpful. It took a while to get Subaru to send monthly statements to us but Copeland Subaru fixed that. I especially want to mention Patrick Fortin, our salesman. He was great.!! More

by PJLINNELL10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Patrick Fortin
Jan 31, 2022 -

Copeland Subaru Hyannis responded

Thank you so much for your wonderful review! We are thrilled that Patrick had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

Jan 31, 2022 -

PJLINNELL10 responded

You are welcome. I would recommend to others.

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